Reviews
Oh Chevist!!! Despite his age, he provided top notch service to me and my family. I will never forget how calm and patient he was from the day we went in for a tour up until purchase date! Also very detailed in explaining everything I needed to know. With him, you’d have the very best experience. Thank You Chevist! I love my 2026 GLC300 and can’t wait to have to have a full experience of it. All the staff were also very supportive and nice!!! Would highly recommend this branch of MB!
Oh Chevist!!! Despite his age, he provided top notch service to me and my family. I will never forget how calm and patient he was from the day we went in for a tour up until purchase date! Also very detailed in explaining everything I needed to know. With him, you’d have the very best experience. Thank You Chevist! I love my 2026 GLC300 and can’t wait to have to have a full experience of it. All the staff were also very supportive and nice!!! Would highly recommend this branch of MB!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
My overall experience was great. I told Mr. Mitchell what I wanted, he found it for me and had it ready when I arrived. I will definitely be purchasing from here again.
My overall experience was great. I told Mr. Mitchell what I wanted, he found it for me and had it ready when I arrived. I will definitely be purchasing from here again.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Karen, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
I had an excellent experience working with Cliff Frazier at Mercedes-Benz of Silver Spring! Based on previous experiences at other dealerships, I came in expecting a stressful process, but instead, the experience was transparent, smooth, and genuinely enjoyable from start to finish. Cliff was incredibly friendly, highly knowledgeable about the vehicles, and—most importantly—patient and supportive as I worked through my final decision. I never felt pressured, and he took the time to answer all of my questions thoroughly. Overall, this was one of the best dealership experiences I’ve had, and I would absolutely recommend Cliff and the team to anyone looking for a professional and positive car-buying experience.
I had an excellent experience working with Cliff Frazier at Mercedes-Benz of Silver Spring! Based on previous experiences at other dealerships, I came in expecting a stressful process, but instead, the experience was transparent, smooth, and genuinely enjoyable from start to finish. Cliff was incredibly friendly, highly knowledgeable about the vehicles, and—most importantly—patient and supportive as I worked through my final decision. I never felt pressured, and he took the time to answer all of my questions thoroughly. Overall, this was one of the best dealership experiences I’ve had, and I would absolutely recommend Cliff and the team to anyone looking for a professional and positive car-buying experience.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Erika, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!
Edward Moore is a consummate professional. He’s very polite and does not pressure you into a deal, I come to Edward whenever I am in the market for a new car.
Edward Moore is a consummate professional. He’s very polite and does not pressure you into a deal, I come to Edward whenever I am in the market for a new car.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rosslyny, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I just purchased a car from Mercedes-Benz of Silver Spring on May 21st, 2026. Julian Chin was my salesperson. He was amazing from start to the finish line! Very polite, caring and most of all helped me in my overall selection!!! Highly recommended.......
I just purchased a car from Mercedes-Benz of Silver Spring on May 21st, 2026. Julian Chin was my salesperson. He was amazing from start to the finish line! Very polite, caring and most of all helped me in my overall selection!!! Highly recommended.......
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Outstanding staff, transparent pricing and exceptional service made my Lexus NX 350 purchase experience stress-free
Outstanding staff, transparent pricing and exceptional service made my Lexus NX 350 purchase experience stress-free
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Wonderful customer service, Cliff our rep stayed extra late to ensure we got the exact car we wanted. We so appreciate him and his team! This is where we will be back to buy our next Mercedes!
Wonderful customer service, Cliff our rep stayed extra late to ensure we got the exact car we wanted. We so appreciate him and his team! This is where we will be back to buy our next Mercedes!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Best car dealer I have been deal with and will recommend it to our friends who consider to by a new car
Best car dealer I have been deal with and will recommend it to our friends who consider to by a new car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great experience at Mercedes Benz in silver spring. Edward Moore was friendly, knowledgeable and helpful. And made the entire process smooth and easy.
Great experience at Mercedes Benz in silver spring. Edward Moore was friendly, knowledgeable and helpful. And made the entire process smooth and easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Knowledgeable, personable and great to work with. Mr. McDonald listened to my questions and concerns and addressed them appropriately making for a smooth transaction.
Knowledgeable, personable and great to work with. Mr. McDonald listened to my questions and concerns and addressed them appropriately making for a smooth transaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.