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Mercedes-Benz of Silver Spring

(2,621 reviews)
Visit Mercedes-Benz of Silver Spring
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2023 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (888) 830-2182 (888) 830-2182
Used (877) 884-6289 (877) 884-6289
Service (877) 882-2441 (877) 882-2441

Inventory

See all 251 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 1999.
At Mercedes-Benz of Silver Spring our primary concern is the satisfaction of our customers.

We are located at 3301 Briggs Chaney Rd. in Silver Spring.

Service center

Phone number (877) 882-2441

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,621 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Silver Spring from DealerRater.

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He made things very easy and was helpful in answering all our questions. Thank you Julian.

He made things very easy and was helpful in answering all our questions. Thank you Julian.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Julian was extremely help throughout the entire process - attentive, professional, knowledgeable, and very friendly! I highly recommend him and Mercedes Benz of Silver Spring

Julian was extremely help throughout the entire process - attentive, professional, knowledgeable, and very friendly! I highly recommend him and Mercedes Benz of Silver Spring

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Julian was very attentive to customer’s needs and concerns, and answered all my questions. We paid 2 visits to the dealer before making a decision, and Julian was always patient and pleasant and professional. Car shopping is no doubt nerve wracking, but Julian made it easier for us and has definitely gained our trust! Thanks so much!

Julian was very attentive to customer’s needs and concerns, and answered all my questions. We paid 2 visits to the dealer before making a decision, and Julian was always patient and pleasant and professional. Car shopping is no doubt nerve wracking, but Julian made it easier for us and has definitely gained our trust! Thanks so much!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Holly, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian was very friendly and great to work with! Ask for him if you plan to visit this dealership! Very knowledgeable about the vehicles as well

Julian was very friendly and great to work with! Ask for him if you plan to visit this dealership! Very knowledgeable about the vehicles as well

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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We had an amazing experience working with Julian. He was incredibly friendly, professional, and patient throughout the entire process. We highly recommend asking for Julian.

We had an amazing experience working with Julian. He was incredibly friendly, professional, and patient throughout the entire process. We highly recommend asking for Julian.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I’ve had an excellent experience working with Mr. Edward Moore at Mercedes-Benz of Silver Spring. We purchased my wife’s car through him, and when I came back for my own car, he was just as helpful and professional. He listened to what I wanted, answered my questions clearly, and made the whole process comfortable and straightforward. I’m very happy with my new GLA and the deal we worked out. It’s a pleasure to work with someone you trust enough to return to. I highly recommend him!

I’ve had an excellent experience working with Mr. Edward Moore at Mercedes-Benz of Silver Spring. We purchased my wife’s car through him, and when I came back for my own car, he was just as helpful and professional. He listened to what I wanted, answered my questions clearly, and made the whole process comfortable and straightforward. I’m very happy with my new GLA and the deal we worked out. It’s a pleasure to work with someone you trust enough to return to. I highly recommend him!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a very satisfactory experience working with Papa. Papa was professional, courteous, knowledgeable, and attentive throughout the entire process. Papa answered my questions clearly and made the car-buying experience smooth and stress-free. I truly appreciate the excellent customer service and would gladly recommend him to others.

I had a very satisfactory experience working with Papa. Papa was professional, courteous, knowledgeable, and attentive throughout the entire process. Papa answered my questions clearly and made the car-buying experience smooth and stress-free. I truly appreciate the excellent customer service and would gladly recommend him to others.

Rating breakdown (out of 5):
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Car buying experience at this dealership was great! Edward was very helpful and highlighted main features of the car.

Car buying experience at this dealership was great! Edward was very helpful and highlighted main features of the car.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I valued his experience with Mercedes and his great service with minimal time wasted! Highly recommend Julian!

I valued his experience with Mercedes and his great service with minimal time wasted! Highly recommend Julian!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

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Papa is a great sales person who will make you feel comfortable and knows what fits all his clients! He’s very professional and exude an aura of salesmanship. I already recommended and will continue to recommend. Thank you for putting a smile on my face.

Papa is a great sales person who will make you feel comfortable and knows what fits all his clients! He’s very professional and exude an aura of salesmanship. I already recommended and will continue to recommend. Thank you for putting a smile on my face.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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See all 2621 reviews

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