Henderson Chevrolet

Christopher “Pineapple” Pena made my suv purchase extremely easy, smooth & pleasant. He is a true asset to the Henderson Chevrolet dealership and I highly recommend dealing with him if you need a new vehicle.

There is a gross lack of service after you do your initial review. I suggest you wait. 25 days later the trade in has not been paid off! No information to make my new payment that will be due soon. The finance guy Alex told me to pay the payment on the car we traded in??? WHY???!!!! I don't own it! The dropped the ball and now we are getting screwed. I get a run around from Larry the finance manager supposedly. The car we traded in still not paid off!!! I'd go elsewhere and definitely do not do review of dealer until everything done. Delay due to finance not putting the right info on the contract. Why are we the ones that will penalized with late payments and inability to even pay the new car!!! Run away fast!!!

Henderson Chevrolet Dealership has failed to provide adequate service following my initial review. As a result, twenty-five days later, my trade-in remains unpaid. I have yet to receive necessary information to facilitate my upcoming payment. Finance representative Alex's instruction to pay the trade-in's payment is misguided, as I am no longer the owner. Larry, the finance manager, has provided unhelpful responses. The root cause of the delay lies in the finance department's failure to accurately complete the contract. Consequently, we face potential late payment penalties and an inability to make payments on the new vehicle. I recommend exercising caution and withholding reviews until all dealings are finalized.

I thought the customer service was excellent ,when this lease is over ,I will get another lease from the same dealer

Henderson Chevrolet has serviced my last 3 corvettes. I don't trust anyone else to work on my cars.

Pues mi experiencia buena solo fue con una persona que su nombre es Michelle todos los demás ni uno solo obtuve la ayuda que necesitaba tuve que comprar el vehículo en efectivo para vida de poder obtenerlo,no se me explicó el funcionamiento del vehículo,no se me ofrecieron accesorios,solo un servicio se me dio yo realmente esperaba mínimo que se me regalaran los accesorios de esta blazer pero no fue así entonces yo digo que mi experiencia pues sería normal para alguien que lleve el dinero y compre su vehículo en efectivo como que cualquier otro dealer🤔nada nuevo,nada diferente

Called ahead to schedule an appointment for a smog check, I was told to just go in and they will get it done, no appointment was necessary. I drove in and waited for 2 hours, when I asked the service advisor he asked me what ever happened with my truck, he went in to the back and drove right out. Looking at the time of when the smog was done, it had been an hour prior. I wasted an extra hour of my time just because the advisor forgot to get my truck after it was ready.

From browsing vehicles to getting the pricing and overall deal I wanted, it was a lower stress process than previous lease agreements. Garrett was very chill and patient.

Kyle and Richard was very helpful give the run down of the vehicle. Had a very good experience.

Complete lack of accountability on the service manager who approved everything. They do not follow through with what they say they will. You will be told one thing but the next week the manager will act like the conversation never happened. Forget about getting email responses that actually answer the questions you are asking. This is one of the most unprofessional service centers I’ve dealt with and gives Chevy a bad name. Also Joe the sales person was overcharging on the car I wax getting a price quote on adding on things I didn’t want.