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AutoNation Volkswagen Las Vegas

(1,080 reviews)
Visit AutoNation Volkswagen Las Vegas
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (855) 511-2856 (855) 511-2856
Used (888) 418-6236 (888) 418-6236
Service (888) 533-9085 (888) 533-9085

Reviews

(1,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Volkswagen Las Vegas from DealerRater.

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Transmission Service Fluid and filter

My car is shifting so smoothly. It drives like it?s brand new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Acura tlx 2020

This is very nice seller Antony they not pushing you too much they try help u

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great Service Advisor

Service advisor was great. I felt bad they were so understaffed, such a common thing with businesses now a days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joyce, we appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Not exactly my favorite

Overall my experience with AutoNation servicing department and even the repair is mediocre at best and borderline unacceptable to me. Quality of repair when I bought a tire was great however for some reason my car sunglass top holder keeps breaking (even when I don?t use it) and it ends up blocking my view if not TAPED up. I understand it?s a very small area but the Notifications of blocked view and just a nuisance of having to go back to repair something like that multiple times now it?s not some thing I?m OK with.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Roma, we regret to hear that your experience with us was not a more positive one. . Please call our General Manager at (702) 605-5802 for ways we can work towards resolving these issues to your satisfaction and make this right. We look forward to hearing from you soon. Take care!

My 2021 VW ID.4

On my first scheduled vehicle check up of my ID.4, Charlotte was very helpful and kind to assist me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Ferdinand, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

VW Dealership will take care if your issues and work it...

VW Dealership will take care if your issues and work it out. There is no hesitation on resolving an issue. You are well taken care of when taking your vw for service. Upfront estimate is precise and waiting is minimal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

This review is for SERVICE writer Charlotte Wilson. She...

This review is for SERVICE writer Charlotte Wilson. She is awesome and Wyatt her manager is also very involved in providing good customer service. I would have given service a 5-star except their technician didn't do the job in the first place and I had to come back to have them reset the electronics for the navigation and app, which they should have done when new radio console was installed two weeks ago.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

The dealership was clean and comfortable and the...

The dealership was clean and comfortable and the employees were kind and efficient, especially Mark who was the one helping me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Great communication with the service advisors. We will be...

Great communication with the service advisors. We will be bringing our vehicle back here for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Michael, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Quick winter check up and oil change; grateful for the...

Quick winter check up and oil change; grateful for the thorough job to make my vehicle safe and roadworthy...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!