Reviews
AC Service
Charlotte took excellent care of everything! Everyone was friendly and fast. I had a bad experience with another Volkswagen dealer in town and wish I would have made the switch sooner. I will definitely be going back for all my service needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Danielle, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volkswagen Las Vegas! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
New car purchase
Our experience was excellent, Igor was very knowledgeable and friendly, he explained the process very well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leonel, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volkswagen Las Vegas! If you have any further questions, please give us a call. We're always happy to help!
Recall
Great people to work with on time and completed when asked
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Leonard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you
Marko was very professional and great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Valerie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volkswagen Las Vegas! If you have any further questions, please give us a call. We're always happy to help!
2019 Nissan Frontier
I was moving from overseas and bought a truck online. The process could not have been any easier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kenneth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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overall all very good. I had to ask for a sales person
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Review for my car experience
My husband and I were very happy with Tanya she was awesome
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brigitte, thanks for your praise and kind comments about Tanya. Drive safe, and we'll see you on the road.
Waiting to wait longer
We showed up with full payment and waited an hour for someone to sign the papers.
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are deeply disappointed by your experience at AutoNation Volkswagen Las Vegas. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5802. We hope to hear from you.
Great service!
I live 2.5 hours one way from the dealer but it is worth it as I know they will do an excellent job of maintaining my car with wonderful service, VW parts, friendly staff and always to my satisfaction. I have purchased 3 Jetta?s from them and have always been satisfied, Thanks Auto Nation Las Vegas. I appreciate you all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jacklyn, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great service location
Always have friendly helpful service whenever my car needs repairs. Time is not an issue as they usually always get my car in and out as fast as possible. Great staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Patrick, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Las Vegas. We are always more than happy to assist you if anything else comes up. Take care!