Reviews
Isaac Hawkins
The Service received was great! There was not a long wait, every one was friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Isaac, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Excellent service
There was a recall on my car. Easy to make an appointment and since they don't have the shuttle service due to COVID, they picked up my car at home and bring it back car was washed. Very convenient
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lucia, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Never again.
I usually don?t like leaving bad reviews but I will never be coming back here again. I constantly feel scammed at this place and would not recommend to anyone.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Added a extended warranty on new car
Will never deal with this dealer. They added an extended warranty without my consent or reviewing this item. If this dealing is honest, why would they add a extended warranty (one year) on a NEW car. BEWARE.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (702) 605-5802. We would appreciate the chance to turn your experience around.
Jetta
Anthony the sales associate that helped us was great from start to finish
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Christopher! Drive safe, and we'll see you on the road.
My Jetta
Great experience in all aspects of my visit. Never feel pressured or pushed to buy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Kenneth! We look forward to your next visit! Take care!
GREAT Car Buying Experience
I went in to just test drive the new Atlas Cross Sport at Volkswagen and I drove away in the new vehicle with a huge smile on my face. I loathe the car buying experience but this exceeded my past experience with car buying. It was seamless and no "hard core pressure" from anyone in the car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shelly, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
New Jetta
Everyone is extremely helpful, it's like one big team, especially Frank DiCerbo...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Wayne, thank you for your kind review; we are happy to pass along your comments to Frank here at AutoNation Volkswagen Las Vegas! We hope you have a great day!
Volkswagen
Marko was great and very knowledgeable! So far what he has said has been true. I appreciate this!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sheroo, thank you for your kind review; we are happy to pass along your comments to Marko here at AutoNation Volkswagen Las Vegas! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Ms. Lissett
Everything was good in the service department, that its where I went.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tamara, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!