Skip to main content

AutoNation Volkswagen Las Vegas

(1,080 reviews)
Visit AutoNation Volkswagen Las Vegas
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (855) 511-2856 (855) 511-2856
Used (888) 418-6236 (888) 418-6236
Service (888) 533-9085 (888) 533-9085

Reviews

(1,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Volkswagen Las Vegas from DealerRater.

Want to share your experience with this dealership?

Write a review

New purchase

Mr. Abhari helped us with this purchase and did an amazing job. He made the process very easy and made sure he answered all the questions we had. I would definitely recommend him and this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Iris, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

service

easy process made appt. arrived early took me right in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Walter, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Service experience

Service person Mark always great to deal with and very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are pleased to hear you had such a positive experience with us, Brianna! Don't hesitate to call us if you ever need anything. Be safe on the road!

Car Service

My service guy was great. He was informative, helpful, personable and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kara, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Volkswagen Las Vegas. Feel free to stop by if you ever need any more help.

Repair on my 2012 VW Tiguan

Love how Raymond takes care of his customers. Always courteous, friendly and a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Nancy, we are very happy to have provided you with such a positive experience! Drive safe, and we'll see you on the road.

Excellent Customer Service

Very happy with my 2014 Passat. Excellent Sales assistance and the finance department went way beyond normal protocols to make my deal happen. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are pleased to hear you had such a positive experience with us, Vegas! We appreciate your recommendation of AutoNation Volkswagen Las Vegas and we hope to be of service again in the future.

Great Experience

I worked w Abbas and had a great experience. Found the car I wanted online and by the time I made it to the dealership it was pulled up front and ready for my to look at and test drive. Everything was easy and quick. I bought a car and was home in a few hours

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are pleased to hear you had such a positive experience with us, Nicholis! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Thanks AutoNation

The easy purchasing process and friendly staff at Autonation made buying a new car smooth. Would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Trisha, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Recall service

I have a greatest experience with Auto Nation VW. I pick up my car clean. Thanks Auto Natio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Fernando, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Terrible dealership, do not service or buy a car

This dealership should not operate!!!They tell me my parts are in and then they said it was a mistake!!! Not once not twice but 3 times they made a mistake!!!After I had to waste 2 days of my car being in there without fixing the recall and the fuel problem and this is from the manager saying that my parts are in!!!!Then they said week 37 in sept that they would be in and now it?s week 47... Unacceptable!!!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Rhea, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 605-5802 -- we hope to hear from you soon.