Reviews
Brian and Allen are amazing to tending to my issues with
Brian and Allen are amazing to tending to my issues with my vehicle. Great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the warm recommendation of the team here at AutoNation Buick GMC West Sahara. Don't hesitate to call us if you ever need anything. Be safe on the road!
The people were very nice and treated us well.
The people were very nice and treated us well. The advertised car was to our liking and.we bought it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Advisor should check to make sure car was
Service Advisor should check to make sure car was completed before turning over the car to customers. My air tires was really low & luckily I checked the air pressure before leaving. Also I told the advisor regarding the noise coming from under my car when driving between 3 to 10 miles. It’s the same noise I brought my car in on the 1st service. But the tech could not create the noise. Advisor said I will have to leave my car for 3 days because the tech is busy. I asked for a loaner advisor said they don’t have loaners but I can pay for a rental @ $44 a day. I don’t see why I have to pay for a rental when it’s the same noise I brought my car in for service. If the tech didn’t refill my tire pressure are they really looking for the problem I’m having with this car. I’m having doubts on this service dept. I’ve heard stories about how tech just do the minimum and easy work. My car is less than a year old & I don’t think I have to pay for a rental
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 605-5808 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Our Family was treated with respect and and
Our Family was treated with respect and and professionalism. Brian Gonzales, sales, was transparent and honest. We received solid trade-in value on our trade in. Christopher Ditmore, Manager, met our needs and was able to make the sale. Overall, great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Brain was super informative and helpful.
Brain was super informative and helpful. Chris gave me the best deal on my new GMC Sierra.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Buick GMC West Sahara! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very clean, nice and professional.
Very clean, nice and professional. Not pushy at all, very easy to deal with. Great communication
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great communication and follow up.
Great communication and follow up. Appreciate the consideration of our time and genuine approach to helping us find a great car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
They were busy at the time but they did a great job, oil
They were busy at the time but they did a great job, oil service with inspection. 10 of 10
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Luis, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Allen has been taking care of my Yukon since I bought it
Allen has been taking care of my Yukon since I bought it 5 years ago. Always provides great timely customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC West Sahara. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Great customer service, good communication.
Great customer service, good communication. The Vehicle had a good service, all issues was solved
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!