Reviews
Happy buyer
I recently purchased a vehicle from James Duncan, by far the best auto salesman ever. No pressure and totally laid back and professional! Great Job James Duncan I will definitely refer all my friends and family your way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the kind words, and for choosing Victory Motors of Colorado. We appreciate your business and hope you're enjoying your new vehicle!
Great experience
I was very nervous about buying another car but Brian with his laid back non-pressured attitude made me feel very comfortable right away. I had received financing thru another credit union but Victory Motors was able to find me another credit union that brought my rate down 3 full points which helped me get into the car at a monthly amount I could afford more easily. They did everything they could to help me get the car I wanted. I couldn't have been happier. I drove away that afternoon in the car I loved. Then 3 weeks later the battery went dead. I called Victory motors and spoke with Jessica and she said to get my car to a place where a new battery could be put in and they would pay for the new battery. I was in shock. The warranty on the car said, "as is". Jessica actually gave the sales person their credit card number and paid for my new battery. Not only did she pay for my new battery but she called a little later to make sure I made it home safely. She made me feel like I was family to them and they really cared about me. Another week went by and my "check engine" light kept coming on and then off. I had talked with Matt about it before. He said bring it in and we will check it out. They did twice and twice nothing was wrong. Jess their mechanic did everything he could to fix it but my car is 9 years old and even though he ran it through his computer, the code that was coming up was reading the same as my mechanics in Brighton, and meant nothing was serious/wrong. After speaking with Jess personally I could tell he was sincere when he said he had worked on my car as much as possible and could find nothing wrong with it, I believed him. It seems to be something that happens to a lot of cars but nothing that is serious. My car runs like a dream. I now trust all those I have come in contact with at Victory Motors and would buy another car from them and would recommend them to my family & friends. They are good people and will go the extra mile to help you. I don't know of anyone who would have paid for a new battery for me when the warranty said " as is". They did not have to do that, but they did. That says a lot to me. The fact that Matt did not charge me for either times his mechanic checked out my car also tells me that they care about their customers and stand behind their cars. Because of their loyalty toward me I am choosing to take my car to their mechanic for oil changes and any other work that may need to be done and will certainly buy my next car from Victory Motors. Thanks, MATT, JESSICA, BRIAN & JESS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the kind words! We're happy that you were able to find the perfect vehicle and that it's running like a dream. At Victory, our customers are like family, and we look forward to seeing you again in the future for any other car needs that you may have. Congrats on the new set of wheels! -The Victory Motors of Colorado Team
Didn't even make it to the lot
Victory motors has had a posting of a "Subaru Impreza outback" posted for two weeks. However, no one could answer any questions of when it would be available. First "Rick" says it'll be available tomorrow. Call Rick tomorrow. It will not be available next week as detailing is backed up. Ok fine, I'll wait for the car I really want. Wait another week while missing other possible purchases hoping victory will come thru for me. Nope, called again after the week and am told the car is still not available and they don't know when it will be in. "Maybe another week is detailing is still backed up"...bad business practice and won't purchase from them for that reason.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great dealer and a huge selection of vehicles
Great experience. Shop online, find the car, visit the dealership and check the vehicle out. Work out a deal, sign the papers, drive home. Brian Melton was very easy to work with. Laid back environment. I worked only with Brian the whole time and drove home that day with a great vehicle. Victory Motors in Longmont is worth the drive to get a used car or truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great staff not pushy
i was a first time buyer and as soon as i talked to the sales person Brian he walked me through the process it was easy fun and i walked out with a great car the payment plan was just perfect for me i would have to tell anyone who is looking for a car to just go in and see how friendly the staff is it will be easy to get a great car at a great price you will see ask for Brian.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wouldn't reccomend.....
Emailed that I was interested in a vehicle that they advertised and that I would be in town that weekend. I asked them to please confirm that the vehicle was still available. Needless to say, I received no response. I called the day that I said I would be in town and got no answer. Decided to stop by anyways to see what they had. Asked about whether they received my email and they said that they don't regularly check. Based on this experience I was not interested in looking at anything they had since this probably reflects their "after the sale" customer service.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jeff Wilts
My Mother is personal friend of Jeff Wilts. He offered me a great price on an SUV.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Staff and Service
My entire experience today at Victory Motors in Longmont was great, working with Bernie was great as well as Josey being extremely knowledgeable with all of my questions that I had about different vehicles. Alan in the finance department made this quick and painless for me to get a loan on the vehicle I chose. I highly recommend to anyone looking to purchase a vehicle you go to Victory Motors in Longmont. You will be happy you did. Great Staff, great service, fun to do business with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Bernie has amazing customer service skills and helped me out a lot with any questions I had.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
beware of victory motors in Longmont co
Have spent nearly 2 grand a week after purchase. Horrible dealership.... Come on guys at victory motors.. Respond to this post...stay away people...STAY AWAY.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
