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Meet Chantel Hughes

Chantel Hughes headshot
Asst Service Manager
(61 reviews)

Reviews

They’re very friendly there and they do a great job.

They’re very friendly there and they do a great job., I purchased my car there and that’s where I take it for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review! We're glad to have you in the Lithia Hyundai of Reno family!

Everyone was inviting in this dealership upon arrival and

Everyone was inviting in this dealership upon arrival and the waiting areas were very clean!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate that, Anjellica! Thanks for sharing your awesome feedback with us at Lithia Hyundai of Reno. See you next time!

Our salesman was very professional and helped us, and we

Our salesman was very professional and helped us, and we would recommend him to have a People

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback, Bob! We're glad to hear your experience was professional and helpful. See you again soon!

Amazing place i love it the service was nice i am glad i

Amazing place i love it the service was nice i am glad i chose this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

And we're glad to have you in the Lithia Hyundai of Reno family, David! Thanks for the wonderful five-star review!

They do great work at Lithia Hyundai!

They do great work at Lithia Hyundai! Fast, friendly, efficient, and affordable. Love my new Ioniq 5

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the great review! The team takes pride in making every visit to Lithia Hyundai of Reno quick and easy. Congrats on the Ioniq 5 and have a happy holidays!

Wonderful service, great dealership!

Wonderful service, great dealership! If you don’t give them a shot, your at the wrong dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words, Kenneth! Thanks for choosing Lithia Hyundai of Reno!

Comfortable waiting area with coffee for customers in

Comfortable waiting area with coffee for customers in service area. All questions regarding my vehicle answered by service representatives. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's great! Thank you for trusting us at Lithia Hyundai of Reno with your service needs!

Service is always busy, but that’s because they are the

Service is always busy, but that’s because they are the best dealership to go to in the region. Lance Smith has been taking care of me vehicle needs for a long time now and goes out of his way to take care of my mothers vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your loyalty here at Lithia Hyundai of Reno. Thanks for the great review and being a valued customer!

Great check in, quick, service was shorter than the

Great check in, quick, service was shorter than the estimated time In and out quickly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars! We're thrilled to hear your service appointment was quick and easy. If you need anything else, please feel free to give us a call or stop by Lithia Hyundai of Reno!

attentive , curtious , friendly , took us where we wanted

attentive , curtious , friendly , took us where we wanted to go and picked us up were considert

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us with your vehicle and choosing Lithia Hyundai of Reno. We appreciate your perfect star review, and our Service Team will always be here to provide attentive, courteous, and friendly service. Let us know at Lithia Hyundai of Reno if there is anything else we can help you with.