Reviews
Kiel Freeman delivered a very friendly and very...
Kiel Freeman delivered a very friendly and very professional car buying experience, it is now the best experience I’ve had purchasing a vehicle by far.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The customer service at South Point Dodge is very...
The customer service at South Point Dodge is very professional and courteous. Kiel Freeman is an awesome salesperson. Kiel is so easy to work with and cares about his customers. Kiel made sure our 2 vehicle purchase went smooth and easy. He followed up with us to make sure we were satisfied and if there was anything else he could do, to let him know. Hi highly recommend Kiel and South Point Dodge. Victor Campos was also very professional and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Horrible experience- run.
Horrible. They will sell a car with a ton of damage that isn’t listed. I would never trust them to buy a car and if you’re smart, you wouldn’t either.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Horrible experience with Finance manager, Miles. Miles...
Horrible experience with Finance manager, Miles. Miles needs to remember customer service and customers is what keeps his job.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Second visit to dealership for oil change on Ram. Service...
Second visit to dealership for oil change on Ram. Service drive at 10 am crowded with cars parked in 2 of 3 lanes. Service writer was friendly but new and not well trained. Only 2 people in lounge with crowded Service lanes. Poorly managed. No printout for 22 point checkup. Settings changed on truck and not returned to my setting. Tires not checked and low on air. Overall a poor look and experience for a customer that bought his truck from this dealership. Wasn’t like this 2 years ago. Needs immediate help with appearance of staff and organization of drive. Again the service writer was the best part of the visit.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
This place is awesome. They always take care of my...
This place is awesome. They always take care of my vehicle. Especially the mechanic Clay
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Got me in same day service! I was very happy that they...
Got me in same day service! I was very happy that they got my keep in and out of there fairly quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service was so great here! Ask for Kiel! He...
The customer service was so great here! Ask for Kiel! He was so easy to work with, understood exactly what I was looking for and the budget I needed to stay within. He made everything so easy and not stressful. If you are looking for someone honest to work with I highly suggest asking for him. The whole team ended up being very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eder is one of the best service advisors I have dealt...
Eder is one of the best service advisors I have dealt with. He is always on top of his business with and my family. The dealership is great to with and always friendly. Thanks Eder
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Couldn’t repair a sunroof, couldn’t find parts that were...
Couldn’t repair a sunroof, couldn’t find parts that were in their own parts Dept.. I did. Said it was impossible to close. Charged $302 for some gofer to fiddle around for 4 days. Another shop closed and tightened sunroof in literally 20 seconds
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair