Reviews
From Virginia. Stuck in Texas. Service was horrible we...
From Virginia. Stuck in Texas. Service was horrible we are looking into a legal services. They let me leave with no lights or air. Horrible
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They did an excellent job on my car. I would recommend...
They did an excellent job on my car. I would recommend this dealership to everyone. They did the job on one day the parts match my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rep showed me everything on the truck and was...
Rep showed me everything on the truck and was informative. Easy to work with when people easing deal as well. Was good experience and am happy with the truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
There is a lot to like but also some changes that should...
There is a lot to like but also some changes that should be made. If you have an addendum changing the price of your vehicle from the manufactures sticker that should be made clear upfront and not sprung on you after you drive to the dealership. Also if someone has perfect credit there is no reason to send them through multiple financial institutions and Have their credit pulled over 3 to 6 times. The manager I dealt with was genuine but the salesperson seemed new or not on top of things even though he had been there over a year. The finance guy did a great job other than all the credit pulls. And they had a vehicle no one else had or could get for me. So some great some improvement needed. Overall I would send someone in with the issues I had made aware to them.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
They did a great job in service the repairs completed on...
They did a great job in service the repairs completed on time and pricing was as quoted i was very pleased with the advisor performance
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salesman cussing in front of my Mother was not...
Salesman cussing in front of my Mother was not appropriate. Maybe just because he's never been taught. Had to be reprimanded by me. Process of buying just simply takes too long and is irritating
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
The service dept. rep. was great, the work was done as...
The service dept. rep. was great, the work was done as asked. My only issue was the Express Service oil change is not in fact express. 1.5 to 2 hours minimum every time I go.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
John D is the best. Habla español y muy buena persona....
John D is the best. Habla español y muy buena persona. Nos ayuda y salimos rápido.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
10k mile service done in only 45 minutes, so I really...
10k mile service done in only 45 minutes, so I really appreciated that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was a little Leary about bringing my truck here because...
I was a little Leary about bringing my truck here because dealerships have a reputation that they are too expensive. I am a believer in getting what you paid for and I am very pleased that my truck has received the necessary maintenance to keep me on the road. I hope to buy a new truck there in the next few months.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair