Corwin Ford Reno

Dealership has horrible reputation for misleading buyers. Salesperson wants to earn your business prior to knowing anything about you or purchase. Salesperson knew nothing about the cars he was selling! Skip this place and head south for a better experience!

Justin Russell, Schell Tingley, and Andrew Springer should be in prison for Fraud and after we are done I hope so.. This is the third time Corwin Ford Reno has tried to xxxx us over. The first was being overcharged for the batteries on our 2017 F-350 Lariat which after running that issue up the flag pull I was refunded $223. The second was selling us a 2021 Explorer that had multiple safety issues which they would NOT fix unless we paid $100 deductible even though we had the extended warranty that covered everything bumper to bumper( then ended up taking the Explorer back and without checking it we watched them slap a sticker on the window and online for sale!) The third time was on our Subaru, which they gave us for the Explorer. They have been the only place we have taken it for scheduled maintenance in 1.5 years, 12,000 miles. Supposedly they ran a 172 point inspection over it before we took possession, then another 172 point inspection again a year later but this time they opened up the rear differential and transmission and stated the fluid needs to be changed for $900 and the battery needed to be replaced for $200. Subaru service manual states that the transmission/diff fluid is recommended at 30,000 miles with ONLY with Genuine Subaru CVT fluid only -- either Subaru NS-2 or the newer Subaru CVT Fluid (NS-3) depending on the model year. Never use generic ATF, universal CVT fluid, or any aftermarket substitute. The Lineartronic CVT's steel chain and pulley system requires a specific fluid formulation that generic products do not reliably provide. The battery should have been load tested before we took delivery of the vehicle, which it was not, and again at the last oil change, which it was not because we keep ALL of the maintenance documentation(comes with pictures and video). They were given the opportunity to right this wrong and replace what they recommended or put us into another vehicle free of charge(Subaru of America, in writing, will give us $18,700 for our Ascent, Corwin Ford Reno, $13,400. This dealership has a repeat reputation, not from just us but many others, of habitual fraud. Customer beware!

The process of buying a car was easy and hassle free thanks to Jay Lugo.

Corbin Ford was so easy to b work with and tge sales staff is Marvelous. I worked with Carmella who was an extreme delight. She was on top of every request I made and fulfilled it impeccably. Her smile lights up that showroom! She us confident and knows her stuff!!

Jay is very patient and conscientious. He's taken the time to provide complete information. I haven't yet made my purchase because I'm undecided about which vehicle I want. But I'm sure about Corwin Ford and Jay. Their low pressure business model and low advertised prices tell me everything I need to know. I'll travel from Napa to execute the transaction. Looking forward to shaking hands with Jay, and driving my beautiful new Ford home from Corwin Ford!

Darwil Arredondo was amazing help to me. He’s the reason I got a Tesla. He is kind, respectful, and resourceful! Thank you Darwil!

Bought my 2023 Ford in May Felix and Brian did an outstanding job. Ben Burks

Buying my first car was stressful, especially after visiting a couple of other dealerships. Christian was patient, honest, and never made me feel pressured. He answered all of my questions and made the whole process much easier. He turned what started as a stressful experience into a memorable one. Thanks for helping me find my first car!

Thank you, Bradley Haskin, Quincy & Andrew, the sales manager And everybody else that I dealt with For making this process of buying a car through Corwin Ford Reno So fast and easy I love my NEW to me new car Thank you Sandra❤️

Went with a friend to buy a F150. For the trade in they offered me we had a disagreement about the price. I wanted them to match carmax price but they would only instead pay $1k less and count the sales tax savings as matching trade value. I got up to leave and grabbed my papers. The very aggressive sales person rudely grabbed the quote that I was holding and said I could not leave with it. He refused to let go. I finally let go of it and left. I talked to the manager, who was polite and apologetic, but that was one of the worst dealership experiences I’ve had.