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JTL Auto Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(877) 805-5552 (877) 805-5552

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTL Auto Inc from DealerRater.

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Amazing Experience Again!

A few weeks ago I wrote a review regarding the great experience we had with JTL with the purchase of our pick up truck. Well, we went back after my wife wanted a car and yet again we loved the experience from the team of JTL. Edwin was great from start to end and really made today incredible. Eric and John were again just amazing partners and made the financials work within our budget. I stated it before ! Do yourself a favor and stop by and talk to the team here. They work with you but never pressure you and it’s really is a relaxed experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that Edwin, Eric and John all provided you with a great car buying experience. They are a true asset and we are lucky to have them on the JTL Auto Sales team. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime!

Very good

Professional,accommodating car dealership. John, the finance manager made every effort to obtain the best loan for me. Edwin, the salesman was a gentleman. JTL is not your typical dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

Amazing service

I got an o14 ford love it , came back on my bike zx1000 to say hi and the bike wouldnt start they let me keep it on the lot until the tow truck came great guys Thanx guys Troy Bayshore NY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! It's been a pleasure working with you! We want you to know that we truly value your business and if you have any questions don't hesitate to let us know! JTL Auto Inc

Truly Amazing!!

My wife and I just purchased a 2015 Ram from JTL. Our past experiences with dealerships have been harsh and very cumbersome. So, to be honest we went in with a slight sense of skepticism. We were wrong! From the very first contact via phone with Carmine it was pleasant and easy going. On Sunday we went in met with Carmine and went on the test drive. The truck was great, clean and well kept. After we went in and started the process with Carmine and Eric the manager walking us through the process. It took 2 hours only (Awesome)! I say that cause if you have ever been to any other dealer its an all day process. At JTL it was painless. Came back on Monday met with John ( Owner/ Operator) and we signed the final paperwork which was simple and straight forward. Done!!! We got our truck . I just gave you step by step at this incredible car buying experience. The team is made up of professional, friendly , warm members and honestly it felt like you were dealing with family. Do yourself a favor, if you are in the market for a car go to JTL and ask for Carmine, you won’t be disappointed. Plus if you are a fisherman , Eric the manager has some good stories.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your newly purchased pre-owned 2015 Ram 1500! We are thrilled to hear that you enjoyed working with our team here at JTL Auto! It is really a pleasure to hear back from our clients and know that we are doing a good job! We hope you enjoy your newly purchased pre-owned car and see us again in the future! JTL Auto Inc

Great customer service

The service was great, no pressure. Very helpful with the financing. Most thanks to Rich for all his help, truly a gentleman. Great staff, honest and reliable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

Happy/Great Deal/No Pressure

Richard was an excellent sales person, I called the day before and scheduled to meet him the next day. I advised him that I was taking my time and wanted to get the best possible deal on a reliable car. I knew how much I wanted to spend and knew what I wanted, Richard advised me that they do not pressure anyone and he encouraged me to take my time and he answered all of my questions honestly and any promises that were made verbally were discussed and honored before signing which made me feel that we were all on the same page, I test drove 2 cars and chose a beautiful 2010 Dodge Charger with great Milage at my budget price. This was a great deal, I researched a ton of places and had a list of dealerships and cars I wanted to drive but the close small and personal feeling I got here was unlike any place that I have been to looking for a car. I didnt feel like they wanted my money, I felt like they wanted to make sure that my fiance and I were happy and we are.... I feel confident knowing that even after my warrenty is up That I can always call them and get a good honest and reasonable price on a car or servicing my vehicle. I also feel that they will go above and beyond for all their customers. WORLD CLASS CUSTOMER SERVICE, NO PRESSURE TO BUY... i HIGHLY RECOMMEND, ASK FOR RICH!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that Richard provided you with a great car buying experience. He is a true asset and we are lucky to have him on the JTL Auto Sales team. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime!

Second purchase

The service was great, no pressure. Once I test drove and knew I wanted it Rich went above and beyond to help set me up. Eric and John were very helpful with the financing. Most thanks to Rich for all his help, truly a gentleman. Great staff, honest and reliable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

I got to drive my car home the same day i walked in!

I walked in just to look and Carmine helped answer a lot of my questions. Even moved a few cars so i could test drive what I wanted. I really liked a Sonata and decided to buy! He and Eric got me a nice deal as this was my first time getring a car loan. I got to register my car in their office and drove home that day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

Second purchase is a charm!!!

We have now bought two vehicules at JTL auto sales, and Mike has yet again impressed me with his knowledge and service. The staff is very friendly and makes you feel welcome with each visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that Mike provided you with a great car buying experience for both car buying experiences! He is a true asset and we are lucky to have him on the JTL Auto Sales team. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime!

Wonderful experience

I had a great experience when buying my new car. The staff was very friendly, helpful, knowledgeable, the make you feel like family. I would definitely recommend this dealership see Edwin or Eric.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales