Reviews
Super easy transaction.
Super easy transaction. Sales worked through texts, emails and calls for the great deal so all we had to do was go to the dealer sign and drive. Quick, easy and a great deal. All the staff we met are exceptional! We would buy another car there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve, Customer service is our number one goal! We are excited everything worked out for you. We hope to see you on your next purchase.
I really like how smoothly service appointments go at
I really like how smoothly service appointments go at Carson City Toyota. Perry Motors Bishop Toyota is very good, but Carson City is excellent. Real-time notifications of car status in waiting area, which happens to be a very nice waiting lobby. Text when car is done and all the staff is are very nice and professional. I prefer the long haul of 153 m to Carson City Toyota over Perry Motors Bishop 40 m away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the long drive to us! We will see you at your next service.
I would not go to any other dealership.
I would not go to any other dealership. They are fantastic always very courteous and very helpful. Go Toyota.!!!😜😉👌
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Markeeta, thank you for your continued support we love our customers.
Great Service by Paige for additional items like window
Great Service by Paige for additional items like window tinting on my new 2025 CAMRY. She did an excellent job and I highly recommend her service for getting accessories on the car done. Took her time to explain things.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rose, we are happy to hear about your experience with Paige, and thank you for the 5-star review!
Great experience and customer service when purchasing new
Great experience and customer service when purchasing new car, all were very helpful every step of the way!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review!
Great car buying experience from start to finish.
Great car buying experience from start to finish. I appreciated the high level of professionalism, transparency and lack of “hard-sell” pressure. Xavier and team were a pleasure to work with, and I will be recommending them to my friends as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They always take good care of me promptly and
They always take good care of me promptly and efficiently. It is worth going there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service has always been extremely considerate when I
The service has always been extremely considerate when I have had to have service completed , I was extremely early in my appointment but was taken care of very quickly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service manager Jeff was about as unprofessional as
The service manager Jeff was about as unprofessional as any I’ve witnessed in a very long time. I will tell everyone I know the poor service I experienced by this unprofessional excuse for a service manager. I live in Incline Village and have a large group of friends. They all will hear about the experience I had dealing with the service manager.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mitch, Our general manager spoke to you and offered you a sincere apology for the interaction with our service manager, we agree that the situation could have been handled better with a positive outcome we never want unhappy customers.
Very disappointed that even having an appointment it took
Very disappointed that even having an appointment it took three hours to perform an oil change and tire rotation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Denise, we apologize for the extended wait time, we know your time is valuable and do our best to complete services in a timely manner sometimes things happen that are out of our control and cause things to take longer than anticipated. We thank you for your business.