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Beverly Hills BMW

(1,492 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (866) 885-3193 (866) 885-3193
Used (866) 886-4494 (866) 886-4494
Service (866) 888-7139 (866) 888-7139

Reviews

(1,492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beverly Hills BMW from DealerRater.

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I had a great experience with my service advisor Mike.

I had a great experience with my service advisor Mike. He was very friendly and professional. I also really appreciated how quick the service was!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Overall positive experience Visited for specific vehicle

Overall positive experience Visited for specific vehicle performance issue This was addressed, but understandably also received option to resolve additional additional (but not requested) maintenance issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Alex was very helpful and honest.

Alex was very helpful and honest. I would go back to them for repairs. Place looked like new and great arrangement with uber. Car came back clean and no wit when I called in advance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Victor, thank you so much for your positive comments about Beverly Hills BMW! If you're ever in need of more help, please let us know!

Francisco was amazing and took care of me while my car

Francisco was amazing and took care of me while my car was getting service! The service was amazing and the process was easy and smooth. Huge thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

it is a nice place.

it is a nice place. easy to contact. quite efficient and warm reception. nice environment. clear message and timely feedback. the staff are professional and skilled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Chunlin, thank you so much for your positive comments about Beverly Hills BMW! We hope you have a great day!

Very happy with my recent service.

Very happy with my recent service. Francisco Valles delivered beautifully. Very clean facility. Loaner process was very smooth. I would recommend service at this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Craig, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

Fast and great.

Fast and great. Gustavo is a helpful and nice person helping me to do the car examination. Maybe the service center can provide iceberg for drinks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Francis, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Really fast and excellent service!

Really fast and excellent service! Sarkis is always fantastic and turned the car around in one afternoon for a recall service visit. I have been a customer for 30 years!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Amy, we're glad you had such a wonderful experience with us! We're looking forward to your next visit with us! Take care!

I had great customer service explaining from Daniel!

I had great customer service explaining from Daniel! He was very knowledgeable and answered all my concerns. I am very happy with my purchase and will definitely recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sheila, we're happy to hear you had such a positive experience with our team! Thank you for the recommendation, and have an amazing day!

The service was very professional, it was easy process.

The service was very professional, it was easy process. I did not have to wait too long in line when our service man came to talk to me and check the car. Once the car was finished and service was complete. They have called me and I came back to pick it up. Great service thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!