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Beverly Hills BMW

(1,492 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (866) 885-3193 (866) 885-3193
Used (866) 886-4494 (866) 886-4494
Service (866) 888-7139 (866) 888-7139

Reviews

(1,492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beverly Hills BMW from DealerRater.

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What an Incredible experience from the moment we were

What an Incredible experience from the moment we were greeted to the final stage of the purchase. Excellent customer experience provided. I would highly recommend Beverly Hills BMW. The 2 hour drive was well worth it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Extremely knowledgeable and friendly.

Extremely knowledgeable and friendly. Never have to wait to receive immediate service. Continually sending me options of vehicles within my parameters and ensuring that I am receiving the best deal for exactly what I want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I always lease my vehicle at this particular BMW dealer.

I always lease my vehicle at this particular BMW dealer. Go see Lucas he is the best! 10/10 could not recommend anyone more! He is so helpful and so easy to work with and will put you in your dream car. I didn’t even think I liked cars until I worked with Lucas!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

I AM RECOGNIZED WHEN I ENTER THE BEVERLY HILLS BMW

I AM RECOGNIZED WHEN I ENTER THE BEVERLY HILLS BMW SHOWROOM & OFFICES BECAUSE NEDA AND HER STAFF HAVE SOLD ME MY CARS FOR 2 DECADES. I HAVE NOTHING BUT RESPECTO FOR THE EXCELLENT SERVICE THEY HAVE SHOWN TO ME AND DEMONSTRATED OVER THESE MANY YEARS AND SALES.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Did i5 brake recall at Beverly Hills BWM, great service

Did i5 brake recall at Beverly Hills BWM, great service quality and experience, easy to schedule appointment and advisor Sarkis made the communication very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Service personnel are so nice and the operation is so

Service personnel are so nice and the operation is so organized and seamless. And the facility is spotless. I?ll miss having my car serviced there after my move.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The service at Beverly Hills BMW is exceptional on every

The service at Beverly Hills BMW is exceptional on every level. The best part is the people working there are simply wonderful and great at their job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mike was my Service Advisor he was great.

Mike was my Service Advisor he was great. Always courteous and helpful. Beverly Hills BMW staff is nice and service turnaround is quick. This was my second visit I would recommend to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I recently had the pleasure of visiting BMW in Beverly

I recently had the pleasure of visiting BMW in Beverly Hills and I must say, it was a truly wonderful experience from start to finish! From the moment I walked in, I was greeted with a warm and welcoming atmosphere. The staff were incredibly friendly and attentive. Highly recommend anyone to visit them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

If you guys having my car and decide to go inside and

If you guys having my car and decide to go inside and clean it pick up the trash and put it in the trash can instead of picking it and putting it in between my stuff in my dashboard! I didn?t ask you to clean my car. That?s shameful. Don?t touch it at all or do it right. I shouldn?t sit and picking the trash from my sunglasses and lip balm and garage remote.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We take great pride in providing complimentary car washes to all our clients, and I’m sorry to hear that your experience didn’t meet that standard. I would appreciate the opportunity to discuss this with you directly. Please feel free to reach out to me at your convenience at (323) 801-1617. Thank you, Curtis Rost Service Director Beverly Hills BMW