Reviews
Write a reviewThis was by far the easiest dealership to work with. Best...
This was by far the easiest dealership to work with. Best price in town. The whole process went smooth. I just sent my daughter to buy her first car. Shawn was the best!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the most unorganized dealership that I have ever...
This is the most unorganized dealership that I have ever dealt with by far. I think that the Nissan Corporate office would be ashamed. I leased a car and called to see what the pay off would be to purchase it. They gave me a quote on the phone and in an email. When I went to pay it off, they tried to jack up the price by $700. I still haven't got my paperwork to get my new license yet. What a joke!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Service department is not very organized. I recently...
Service department is not very organized. I recently dropped my car off to get serviced. I never heard from anyone all day. I called at 430 to see if they found a bad bearing or hub and was told they had just started looking at it. When I got there I was told nothing was wrong. I questioned how they could have done a full inspection in a short amount of time. I asked about the Nissan Rogue being loud and he said they are. Said it was the cheapest SUV on the market. All the more reason I wanted someone to explain exactly what was inspected. Felt like he didn’t want to address my concerns. He had a bad attitude throughout the process. I won’t go back.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Red Focus
Worked with Sara on a possible first car for my daughter. We did not end up buying but she was the most helpful salesperson I have worked with in a long time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Rude, no masks and literally no help
My wife took our truck, that was just purchased a couple days ago to this dealer. We just needed to get the sonar sensor replaced because the parking assist buzzer is literally so annoying. They claim that the sensor was damaged via some kind of minor collision. I looked at it before taking it and did not see any indication that it was caused by an accident. Actually it looked like some rock hit it or something to that effect. Not accidents were reported on the carfax or by the dealer we purchased it from. In my mind this should have been covered by the warranty but o well. They then told us the cost of getting the one sensor replaced is $500 and what made the situation worse is they tried to push other things on to us. On top of not being able to help us, they were completely rude to my wife and no one was wearing medical masks. Overall our experience with this dealer was not pleasant. Honestly, if you can avoid going to this dealer I would.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have had nothing but problems from this dealership...
I have had nothing but problems from this dealership since purchasing truck. Took a week to get truck after signing paperwork. Nothing but excuses why it wasn't ready. After purchasing end of may it's almost end of July and still waiting for paperwork so I can get a real license plate since my temp tag has been expired. Once again following up with dealership, they didn't process loan or paperwork until I called middle of July. Never was contacted by sales person EVER, to keep me updated on what was going on. The only time I spoke with him was when I purchased it. It seems like this dealership gets you to buy a car then forget about you. Out of all the cars I've ever purchased this has to be the most unprofessional group I've dealt with. I will never go there again nor would I advise anyone else to. It seems like everyone covers for each other there why things don't get done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Jackie Marriot and tech Jimmy Blackford both 5 STARS!!
Jackie always has a smile on her face. Jackie acts in a professional way especially the day I was there she had a upset customer. Technician Jimmy B. informed me of things I need done in the future. They have never steered me wrong. I love my Rogue and have never had any problems.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Couldn’t fix my car after $3000 in stuff they said “was...
Couldn’t fix my car after $3000 in stuff they said “was needed” from the code it was giving. After the $3000 in “repairs” car was still doing the same thing. Took it to another mechanic who actually fixed it and gave me the parts Coyle claimed time fix and did not.. the parts were still originals!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Watch what you do here they will tell you to service at...
Watch what you do here they will tell you to service at 3000 miles and the schedule clearly states 5000 miles. I don't do business with people that intentionally try to take my hard earned money
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They wasted my entire day! It should. It have taken...
They wasted my entire day! It should. It have taken 8hours to change a headlight! And I had scheduled the appointment for first thing in the morning two weeks beforehand! They didnt even start working on my car until late in the day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair