Reviews
Great purchase experience on price, availability and
Great purchase experience on price, availability and customer service and convenient location from our home
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always 1st rate service.
Always 1st rate service. I've been coming to Safford for years and I know I can count on them to complete the repairs on my vehicles quickly and efficiently.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are the best, always working hard to fix your
They are the best, always working hard to fix your problems really quick, i fell so comfortable every time that i have to go to the dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Been having issues with my 2023 Jeep Grand Cherokee
Been having issues with my 2023 Jeep Grand Cherokee Overland over the past year. Anibal and the service team were extremely professional, providing much better service than the other local Jeep dealerships. They took care of all the issues and I will be using Safford for all my Jeep services from here on out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very clean, well organized and usually timely.
Very clean, well organized and usually timely. Updates are frequent and enjoy the initial video. Probably need one before and after.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very professional and efficient service!
Very professional and efficient service! Will be returning for all future service on my vehicle
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Radio station 104.
Radio station 104.1 and 107.9 were set to Spanish language. I would like for those stations to be set back to english also driver side seat heat turns on while driving and starting up vehicle.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Dear Mr. Victor, I am terribly sorry that the stations got switched while your vehicle was in for repairs. I will address this issue with the technician who worked on the vehicle. We would be more than happy to check your heated seat concern. You can reach me at aalvarado@saffordauto.com.
My experience was terrific.
My experience was terrific. My advisor Drake greeted me upon my arrival. The service department had did a wonderful job on vehicle. I was out of before the time estimated & the price was cheaper by $16. I'm truly a satisfied customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought in with a check engine light on a Saturday,
Brought in with a check engine light on a Saturday, warned dealership that they had to read codes before turning car off, or codes would reset. They parked the car until Monday, and said there were no codes. This was the third step to get the codes read, all relating to the high voltage battery pack in our 2019 Pacifica hybrid, but with no codes, FCA won't approve battery replacement.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Very professional and efficient service!
Very professional and efficient service! Will be returning for all future service on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
