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Safford Chrysler Jeep Dodge RAM Fiat of Springfield

(1,086 reviews)
Visit Safford Chrysler Jeep Dodge RAM Fiat of Springfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:30am–8:00pm
Tuesday 9:00am–9:00pm 6:30am–8:00pm
Wednesday 9:00am–9:00pm 6:30am–8:00pm
Thursday 9:00am–9:00pm 6:30am–8:00pm
Friday 9:00am–9:00pm 6:30am–8:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (888) 759-5321 (888) 759-5321
Used (877) 412-7878 (877) 412-7878
Service (877) 438-5869 (877) 438-5869

Reviews

(1,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Chrysler Jeep Dodge RAM Fiat of Springfield from DealerRater.

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Express oil change

Went to express oil change. No reservation required. Service was relatively quick. No problems. Cost was $60. Not cheap but very convenient. I've used these guys before Check for coupons.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear that you are happy with the service that you received from our team, Carolyn! Please always feel free to let us know if there is ever anything else that we can assist you with in the future. Thanks again :)

Recall for my 2014 Jeep Cheroke, Excellent Service

Satfford Dodge provides excellent service. I am very satisfied with work performed! I have always had all my service work performed by Satfford Dodge Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy to hear about this, Ken! Thank you

This place is amazing and they always have my best...

This place is amazing and they always have my best interest at heart. I haven’t had one time where I came here and left with regrets. Always happy. Wouldn’t believe how fast they get you in and out of there. For the work I usually have preformed; they usually get me in and out of there quickly and love that. The service department here is awesome. Alex and my Usually service writer/adviser which is Dan. Buying my car from here was worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service Integrity!

Great job. Excellent customer service from Bob. He explained everything. No price gouging, being disrespectful or condescending because of gender or race or whatever reason. I will go there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind feedback Brenda!

Great Service!!!

Daniel in the service center was very professional and the service team did an excellent job fixing my car. I will come back again for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to hear that, thank you!

I had the pleasure of working with Cameron on a vehicle...

I had the pleasure of working with Cameron on a vehicle purchase. This was a hidden gem that could have easily gone elsewhere so I knew I had to act quickly. When I mean a hidden gem this car was too good to be true! Cameron’s professionalism is second to none!! He quickly answered all pertinent inquiries and expedited the sale in a most proficient manner!! Accolades to you Sir for a phenomenal performance, you definitely won the “Oscar” for Best Salesman. Anyone looking for that “Go to” person must seek out Cameron!!! Stafford of Springfield has made me a believer and I will continue to patronize their dealership! Thanks again Cameron, we love the car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

100% satisfied. Excellent staff. Michael went above and...

100% satisfied. Excellent staff. Michael went above and Beyond to get me in the vehicle I wanted. I originally was concerned I wouldn’t be able to get the vehicle I was interested in but they worked with me and my situation. Thank you so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear this Barry! Please let us know if there is anything else that we can assist you with!

This the place you want to be. The service is the highest...

This the place you want to be. The service is the highest of ratings where you are always well informed and comfortable while waiting. Definitely a place you can trust with your vehicle care and purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Veronica! We're so glad to hear that you are happy with the service that you receive from our team here at Safford CDJR of Springfield. Your satisfaction is so important to us. If there is ever anything else that we can help you with, please do not hesitate to let us know! Thanks again for your kind words :)

Service - Express Lane

Garrett Short and the Safford service team promptly greeted me upon arrival, listened intently to what I needed/reason for my visit, and went to work without delay. Facilities are clean and my wait was very safe and comfortable. Wait time was less than originally estimated and service/prices were explained accurately. Always a pleasant visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback, Ken. We really appreciate it! Please let us know if there is ever anything else that we can assist you with in the future.

Fast Service - Clean environment - Friendly staff

Barrett did a great job getting me in and out quickly, on a short-notice drive up. He briefed me on what was going to happen and the probable options I should consider. No hard sell. It is always nice to get a free car wash in addition to quick/good service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Craig! That is so great to hear! Please always feel free to let us know if there is ever anything else that we can assist you with in the future.