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Lithia Toyota of Missoula

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (591 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lithia Toyota Review

Great service and staff. Work was accomplished very quickly. Staff was very helpful and understanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Tech

I had 25K service and a engine block heater installed. I'm very happy with the professional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing experience!

We didnt just buy an awesome car for a great price...it was FUN! Our salesman, Andrew was professional, knowledgeable, and a joy to work with! Would definitely go back for our next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil Change Service

I just dropped in for an oil change and courtesy service and Lithia got to me very quickly. The charge for the service was very reasonable. Recently in Texas, I was quoted almost twice as much for the same service at a dealership in Rockwall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Prius Purchase

We bought our 2007 Tacoma and 2008 Prius from Tom and here we are again working with him 10 years later. We had to track him down but it was worth it and he gave us the same good service and competitive pricing. Thanks, Tom, it was nice doing business with you again. Don & Sharon Read

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase used Toyota Camry

All was good!! But, when we got home we discovered that the 2nd " keyless" key does not work, so am hoping we can get that fixed soon. But everything else was good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A Great Car Buying Experience.

Fair, Honest and Efficient. A very good purchasing experience !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Slow tire leak

Fixed! Fixed! Fixed! Fixed! Fixed! Fixed! Fixed! Fixed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quick and Professional Service for Recalls.

I really appreciate Shane getting my car in for two recalls in a quick manner. He really is a stand up person, friendly and professional. He took the time to answer my questions. My car was ready for pick up a lot sooner than I expected, and that was terrific since I came from out of town to have the recall taken care of. The service team seemed to do a good job inspecting my car and providing me with details on follow-up repairs that were needed. Of course, I have no way of knowing about the air bag and electric window recall repair work, but I trust they did what they said they did on the work order I received. Thank you. Erin Casey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchased a 1017 Tacoma from Lithia of Missoula

I am very satisfied with the purchase I made from Lithia Toyota of Missoula. Everyone I dealt with was polite and very helpful, especially Wade Rummel. My wife and I have purchased or leased from Lithia in the past and plan to do so in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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