Reviews
Write a reviewJessica
Kale and Tim were both amazing! Made the process comfortable and didn't push. Answered all the questions and took their time to help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Dept visit at Lithia Toyota
The words to describe my visit to Lithia Toyota would be fast, efficient, thorough and friendly. Any place you walk into the door and they interrupt their phone conversation to greet you, I feel they care about me being there. That is good customer service.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Toyota 4 Runner
The overall process was pleasant, but it took far longer than we anticipated.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service dept.
My experience was cordial and friendly. Without a scheduled appointment for general maintenance on my 2016 toyota Avalon, they were able to service my car in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bought a Toyota Highlander Hybrid
Kale was great to work with! He listened and helped us negotiate what was important. He spent time with us going over the car and told us to call if we had questions!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My service experience
The personal were great. Very quality work and customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tundra buyer
This dealership has restored our faith in 'GOOD CUSTOMER SERVICE.' Friendly, clear and hit a 5 star rating for us. This is the 2nd Tundra we have bought from this Dealer, and could not be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Toyota service
Service is efficient, fast, friendly and excellent
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exceptional Service
We walked in and were greated by Andrew right away. The process was quick and effortless. We couldn't be more satisfied with our experience. Thank you Lithia Toyota Missoula.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service!
Tom was courteous and patient while decided what I wanted to do. He took care of everything and was able to drive out of there with my new car within the hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase