Reviews
Write a reviewI bought a car that was priced a little below book value.
I bought a car that was priced a little below book value. It was sold to me as having no defects or work needed. It didn't even pass inspection due to bad tires, and a cracked windshield washing fluid. I had to drive it back in, and convince them to replace the tires (due to their own 'warranty') and they put the absolute worst tires you can imaging on there, giving me a bumpy ride. It also needed $2000 in repairs due to bad engine mounts and tie rod. Not a great experience. I've now spent over the value, when you add these repairs. They only finance to people in bad economic shape. They told me to go to a bank that will give you better financing and come back. From what I can see from other reviews, they are not very honest with customers, and sell previously damaged cars that have bad (mostly cosmetic) repairs that you are supposed to not notice. Don't buy a car here, trust me.
I bought a car that was priced a little below book value.
I bought a car that was priced a little below book value. It was sold to me as having no defects or work needed. It didn't even pass inspection due to bad tires, and a cracked windshield washing fluid. I had to drive it back in, and convince them to replace the tires (due to their own 'warranty') and they put the absolute worst tires you can imaging on there, giving me a bumpy ride. It also needed $2000 in repairs due to bad engine mounts and tie rod. Not a great experience. I've now spent over the value, when you add these repairs. They only finance to people in bad economic shape. They told me to go to a bank that will give you better financing and come back. From what I can see from other reviews, they are not very honest with customers, and sell previously damaged cars that have bad (mostly cosmetic) repairs that you are supposed to not notice. Don't buy a car here, trust me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This place will not refund your deposit so be careful
This place will not refund your deposit so be careful before you trust them with your money!
This place will not refund your deposit so be careful
This place will not refund your deposit so be careful before you trust them with your money!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Car Purchase
Good customer service did finance with bad credit. They have beautiful cars. I purchased an Acura MDX and had no problem with it. Passed inspection
Great Car Purchase
Good customer service did finance with bad credit. They have beautiful cars. I purchased an Acura MDX and had no problem with it. Passed inspection
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Disappointed and angry
Sales representative was respectful and seeming helpful. against mixed online reviews and some flaws we overlooked we were interested in a car sale. He was willing to fix noted issues with the car. Once we were talking to them about our trade in. Is when the issues started. Be mindful we had recently failed emissions for inspection and we were very open about it and even had taken it to a second shop for a second look. The owner refused to give us an offer and just asks “what are you expecting” so we tell him we currently have a separate trade in offer for $5000 at another dealership but didn’t see a car we liked…and this is when the owner and another guy checked our car and tried to tell us to drive away after they screwed up our hood latch. Then tried telling us we had issues that we know 100% we do not after being inspected twice recently. And additionally appraised less than a week ago at well know and respected dealership. After complaining and threatening to stay until the late h was fixed or I was calling law enforcement they finally agreed to fix my hood latch which appeared to be fine and just needed grease. They had my husband leave me and my children in the shop and drive to the body shop to be fixed. At this point we lost our trust in this dealership and sale. In the way we were spoken to and how things were handled. We knew we were being scammed with additional issues to keep the cost low for our trade in. We walked away today and refused the sale.
Disappointed and angry
Sales representative was respectful and seeming helpful. against mixed online reviews and some flaws we overlooked we were interested in a car sale. He was willing to fix noted issues with the car. Once we were talking to them about our trade in. Is when the issues started. Be mindful we had recently failed emissions for inspection and we were very open about it and even had taken it to a second shop for a second look. The owner refused to give us an offer and just asks “what are you expecting” so we tell him we currently have a separate trade in offer for $5000 at another dealership but didn’t see a car we liked…and this is when the owner and another guy checked our car and tried to tell us to drive away after they screwed up our hood latch. Then tried telling us we had issues that we know 100% we do not after being inspected twice recently. And additionally appraised less than a week ago at well know and respected dealership. After complaining and threatening to stay until the late h was fixed or I was calling law enforcement they finally agreed to fix my hood latch which appeared to be fine and just needed grease. They had my husband leave me and my children in the shop and drive to the body shop to be fixed. At this point we lost our trust in this dealership and sale. In the way we were spoken to and how things were handled. We knew we were being scammed with additional issues to keep the cost low for our trade in. We walked away today and refused the sale.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Defective cars
Sold a un-safe car. Brought it to the mechanic and it would cost 6 grand to get everything fixed. Do not recommend at all. We called the them and they said they would not do anything about it. Just thought after buying a car for a substantial price, they would somewhat help. Do not buy from them!
Defective cars
Sold a un-safe car. Brought it to the mechanic and it would cost 6 grand to get everything fixed. Do not recommend at all. We called the them and they said they would not do anything about it. Just thought after buying a car for a substantial price, they would somewhat help. Do not buy from them!
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great easy no credit bad credit.
They are really nice people. I visited them and purchased 2015 toyota prius V. Easy finance and easy registration. If you do insurance while it is in process. You can get approved in one day and they do finance everyone.
Great easy no credit bad credit.
They are really nice people. I visited them and purchased 2015 toyota prius V. Easy finance and easy registration. If you do insurance while it is in process. You can get approved in one day and they do finance everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was deceived
I payed American eagle for all the documentation and registration necessary, before I buy the car with thm. But I had to go to RMV and solve everything by myself. They never gave my money back.
I was deceived
I payed American eagle for all the documentation and registration necessary, before I buy the car with thm. But I had to go to RMV and solve everything by myself. They never gave my money back.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
American Eagle Auto sales car buying expierence!!!
I have credit issues but these guys got me financed. Good used cars at a good price, not perfect but I'm not either. I'm now driving in a solid car for the winter which is what I wanted. Thanks guys, I'd do business with you again.
American Eagle Auto sales car buying expierence!!!
I have credit issues but these guys got me financed. Good used cars at a good price, not perfect but I'm not either. I'm now driving in a solid car for the winter which is what I wanted. Thanks guys, I'd do business with you again.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sells lemons, beware
Purchased a car for $12,000 and the transmission slipped after 4 months. Informed the owner that the car was bucking immediately after purchasing. Stopped answering phone calls, didn't offer to remedy the situation. Absolute scammers
Sells lemons, beware
Purchased a car for $12,000 and the transmission slipped after 4 months. Informed the owner that the car was bucking immediately after purchasing. Stopped answering phone calls, didn't offer to remedy the situation. Absolute scammers
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Scammed. Avoid.
Sold us a lemon. Engine exploded within 6 months of buying, not willing to help knowing full well they sold us a faulty car. Very sketchy business.
Scammed. Avoid.
Sold us a lemon. Engine exploded within 6 months of buying, not willing to help knowing full well they sold us a faulty car. Very sketchy business.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase