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Bert Ogden Hyundai

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (303 reviews)
2017 consumer dealer award
View 1 awards
2017 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (303 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bert Ogden Hyundai from DealerRater.

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Great Customer Service

Excellent customer service. Very friendly staff. They helped me purchase a vehicle for my son and his wife who live in Edinburg, Texas. I live in Ohio. They found the vehicle we were looking for. They went the extra mile to find it for us. Clark was extremely professional. He explained everything about the vehicle to my daughter-in-law. She was very impressed with his professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Clark is a very professional employee who made my deal at Bert Ogden a great one. He is friendly and humoris. Which is not a bad thing every employee should show an attitude like that. He has a bright spirit and he truly made my experience amazing. I am and always will be a Hyundai member. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy Customer

I have purchased 4 vehicles from Eric. Good Salesman. Sergio was very helpful also. Won't deal with any one else, also Isreal at Toyota. My son wanted a new truck, so I asked Eric to go with us and make the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good place to buy a Hyundai

Actually had a base model in stock, lower priced then other dealership in the area. They were friendly and knowledgeable. They also were not pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

Excellent service, friendly staff, welcomed, car bought was to our liking, will definitely recommend to family and friends, overall experience was very good, will definitely return

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Experience

This was the best vehicle buying experience I have ever had. From the very beginning Tony (Turbo) was there to greet us but the one thing I found refreshing is that he didn't push us into anything. He introduced himself and stated that if we had any questions about any vehicle he would be right there to answer them. We, my wife and I, actually got to walk around and look freely. Tony took care of everything up until he handed us off to the Finance Manager, Sergio. He too was awesome by explaining to us all the different types of packages we could get in order to protect our vehicle and so forth. If we stated we didn't want a particular item, it was no problem and Sergio moved on and didn't try hounding us to purchase it even though we didn't want it. After we were through with Sergio we were handed back off to Tony who had our vehicle waiting for us already washed and gassed up. Tony explained how all the bells and whistles worked. Hooked up my phone to bluetooth and got me started with my bluelink. Great Job Everyone!! I will definitely be back to purchase another vehicle real soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent work!

The Bert Ogden Hyundai team in Harlingen, went above and beyond my expectations to get me in the vehicle I wanted. Everyone was friendly and understanding. They are really there to help the customer and satisfy their needs. I am extremely happy I found them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New car purchase

I was pleased with the way I was treated at the dealership. I was shown how to operate the optional equipment on my new vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

if you wanted...

a real review, you would get to know your sales team. The man that dealt with my grandfather was not only friendly, but spry to his needs. My grandfather often suffers fits of pulmonary congestion, nearly passing out in your dealership. However, your rep managed to grab him a glass of water before that happened.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First Purchase

It was a great experience buying a sub with this guys... you really did a great job... keep on going.. if i can send the whole Rio Grande Valley with you guys.. i would do that for free... it was fun talking this guy... Clarke... he was nice funny and he went straight to the point... which is business... so you guys know already what was the great deal... go directly with Clark in BERT OGDEN HARLINGEN HYUNDAI !!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.