Reviews
Artak Avetyan was a tremendous help, he solved an issue
Artak Avetyan was a tremendous help, he solved an issue that I had been having for 2 days. I’m very grateful and glad to have been taken care of in such a professional manner. Thank you Artak for providing me with exceptional service.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad Artak was able to resolve the issue you were experiencing. Thank you for choosing Calstar Motors and for sharing your feedback. Please let us know if there’s anything else we can help you with.
Suzy was amazing, efficent and transparent.
Suzy was amazing, efficent and transparent. This was my first luxury car purchase as she made it hassle free and I really appreciate her transparency. Calstar motors, Suzy, Mikey and the team are truly first class. Highly recommended!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Eddy, thank you for sharing your glowing feedback about Suzy and our team! It's wonderful to hear such positive feedback, and we are grateful for your business. We hope you love your new car. - Calstar Motors
You can find many beautiful and full of nice inventory
You can find many beautiful and full of nice inventory Mercedes Dealerships in SoCal but I truly believe that there's only one that really shines through with opportunity for their customers. That's CalStar Motors. Beyond which my wife and I were lucky too meet Artak Avetyan. Never have we meet a more forward, honest, compassionate, and fair sales exec anywhere any dealership. He's not trying to wheel and deal you and bait and switch you or pressure sell you. We walked into calstart feeling uncertain and apprehensive and walked out with a new car feeling rewarded by his service and unwaivering commitment to getting us a deal we can agree on.Thank you Artak and Thank you Calstar MB. Coming back for another Benz after this for sure to calstar and Art.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! It's great to hear how pleased you were with Artak's outstanding service. We can't wait to have you back for another Mercedes-Benz! Thank you for choosing Calstar Motors.
Thanks to Suzy’s exceptional sales skills and sharp
Thanks to Suzy’s exceptional sales skills and sharp focus, the entire process was incredibly smooth and completely free of buyer’s remorse. Even with a complex international wire transfer, she managed to wrap everything up in a single visit, helping me secure the exact Mercedes I wanted at the best price. Billy from the finance team was also amazing—he handled all the irregular, manual paperwork with incredible speed and professionalism. To top it all off, Mike even gifted me a charger! The speed and level of service here are truly world-class. I will definitely be coming back to this dealership for my next purchase next year!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Yayoi, we are so happy to read such a great review! Thank you for trusting Calstar Motors with your business and highlighting those who impressed you along the way. Congrats on your new Mercedes, we wish you many safe miles ahead!
Went in around 6pm on a random Wednesday night for my
Went in around 6pm on a random Wednesday night for my mother in law. We inquired about a Certified Pre-Owned vehicle we found on their website and upon calling, I was told that it was indeed available and they would have it prepped for driving upon arrival. My wife and I arrive with my mother in law and were helped right away by Hanny Soliman, who was not initially my salesperson, however, was the one who eventually stayed with us and helped us throughout the whole process. Mr. Hanny was incredibly kind, thoughtful, attentive, answered all our questions with professionalism and care. I can 100% honestly say I never stepped foot in a Mercedes Dealership, and because of him, I am definitely going to be purchasing one for myself in the near future. I have never experienced such great customer service, pricing was upfront and direct, no games, and they even stayed past closing to wrap up the deal. Mr. Hanny followed up with phone calls to ask about how the vehicle was driving several days after and answered additional questions we had. What a wonderful experience here at CalStar Motors Inc (this is NOT a paid review). Like I said before, I only ever experienced Honda, Toyota, and Hyundai dealerships in the past, however, after this experience, my next purchase will definitely be coming from here and from Hanny.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Francisco, thank you for sharing your wonderful experience with Hanny and our team at Calstar Motors! We're thrilled to hear everything went smoothly from start to finish. We look forward to serving you again in the future. Safe travels!
From our first text, I knew Suzy was going to be special,
From our first text, I knew Suzy was going to be special, and she proved me right. The moment I walked in, she already had the keys to the car I wanted in her hands. This has been the most pleasant dealership experience I’ve ever had. Driving off in a Benz is great, but knowing I’ve made a friend for life is the best part. Thank you Suzy for your great service and for making this possible. From one Suzy to another, you’re pretty awesome! I’ll be back for my next one!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Susan, we’re so thrilled to hear you had such a great experience with Suzy and our team. We really appreciate your business and we’ll see you next time at Calstar Motors! Enjoy the new ride!
Suzy is remarkable and amazing.
Suzy is remarkable and amazing. I have never, ever had better service. You will never find someone more talented!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
John, thank you for choosing Calstar Motors and congratulations on your new vehicle! We are thrilled to hear that Suzy delivered such a successful purchase experience. We will be sure to pass along your kind words.
Words cannot explain the service Suzy has given us.
Words cannot explain the service Suzy has given us. This is my sixth car that we have leased with her, she has honestly always gone above and beyond giving me the best possible service she can give me always very professional, and I feel like family when I walk in. She is there to help, and it shows that she is a client first person.10/10
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Jojo, we're grateful for your ongoing trust in Suzy and our team. Thanks for choosing Calstar Motors again and again!
I've been a loyal customer at Mercedes Benz Glendale for
I've been a loyal customer at Mercedes Benz Glendale for years, and I can't recommend them enough. Suzy has been my go to person, and she always takes amazing care of me. Whether it's a routine service or looking for a new ride, she makes the whole process smooth and enjoyable. If you're looking for a great deal and fantastic customer service, definitely check them out!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Suria! Thank you for your fantastic review! We're proud to have earned your loyalty and high recommendation. We'll pass your kind words along to Suzy! See you next time at Calstar Motors!
Visited Mercedes-Benz of Glendale and had an incredible
Visited Mercedes-Benz of Glendale and had an incredible experience. I was helped by Em, who was absolutely amazing. She was kind, welcoming, accommodating, professional, and extremely efficient. She truly changed the way I view car dealerships, and I have nothing but positive things to say about how she handled everything! She was also knowledgeable and calm, always making sure I was making the best decision for myself. I’m originally from Oc and didn’t know what to expect, but Em made me feel right at home. I would definitely come back to her, even from OC, and will be recommending her to my colleagues. She truly excels at what she does and deserves recognition. Thank you so much for such a pleasant experience. Thank you to the rest of the team, including Anton in finance, and everyone who greeted my fiancé and me with professionalism, especially on such a busy day!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing Calstar Motors and for sharing your kind feedback about Em and the team. Safe travels, and we look forward to welcoming you back in the future!