Pacific BMW

Waited too long for my car after payment at the car pick up area. It was hot and we could smell the exhaust from other cars.

Henry is terrific. Always great with communication and a pleasure to have as my advisor. I value his opinion when I ask questions about BMW's.

Attention to detail- great customer service -my lease is up in May, I will consider purchasing or leasing another BMW due to the consistent customer service I receive

Quick service. Very helpful. I went in for a recall that was for my car. They were very efficient and friendly. Even when I forgot my keys for work, I was able to contact them and come by and get them.

Adees Zerateain hooked me up with and awesome deal on a 328i Wagon and I couldn't be happier. The process was super simple and completely painless. I did have one issue that arose shortly after I purchased the vehicle and Armando Leyva took care of it, no problem. I highly recommend them for your next BMW.

We've brought our 2009 Coupe for service since we bought it at Pacific BMW and with the TLC given it still drives as new

Outstanding service from Narek and his team. Courteous and efficient. This is the type of service that I expect from a luxury car dealership. A+++

NOT HONEST SALES REP. THEY TRY TO SELL YOU THE ACCIDENT CAR CHEAT ON CUSTOMER BETTER TO CHOOSE AN OTHER BMW TO BUY YOUR CAR

Fantastic. Best service department I have ever taken my car to. They go above and beyond, not only with the service but in how kindly they treat you and go out of their way to make sure your taken care of. And they take all the necessary precautions for Covid. Thank goodness for these guys.

Always a good experience. However, in your quest to expedite the service you are missing that added customer service touch. Personalize your service is an