Reviews
Fast and courteous service during covid-19. I requested...
Fast and courteous service during covid-19. I requested the loaner at last minutes yet provided! Very satisfied with overall n will recommend to friends!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Customer Service
Gilbert did an amazing job in extending an excellent customer service. Keep up the good work!. I would highly recommend this service center to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
5 stars for the inspection video by Dan GonzalezMarco...
5 stars for the inspection video by Dan Gonzalez Marco was not available to discuss the result to me when I picked up the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely incredible customer service! Answered every...
Absolutely incredible customer service! Answered every question I had and made the whole process a great and comfortable experience for me. Thank you for being patient with me and so willing to help me find the car that best suits my needs. Exceptional customer service from an exceptional salesman. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This location and team are the best, always very...
This location and team are the best, always very professional and prompt. Service consultants Carlos and now Galo have made an exceptional experience wen I bring my car for anything I need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vehicle Purchase Review
Will highly recommend this dealership to friends and family. Great to work with and gave me the best price in town. Ron the Sales Manager is a man of his word.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great communication regarding updates on my service and...
Great communication regarding updates on my service and when my car would be ready, everyone was very friendly as usual, easy and safe drop off/pick up. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good regular maintenance work; rattle not fixed
Brought 430I convertible to dealer for regular service and a noisy rattle from the driver's side rear panel when top is up. No rattle when top is down. My car was dropped off on Saturday and picked up on Tuesday - so plenty of time to inspect. The apparent "fix" was to replace a clip for the parking brake. As soon as I drove off, the rattle was still there. A drive around the block would have made that apparent. I did not have time to leave the car again.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
The best service I ever have,thank you! And best cars! I...
The best service I ever have,thank you! And best cars! I like BMW ALWAYS THE BEST IN THE LANET BEST PERFORMANCE! My recommendation to all my friends!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Raffi and Andy were great as always! My 3rd car from...
Raffi and Andy were great as always! My 3rd car from Pacifc BMW in the last 3 year and looking forward to working with them in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
