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Rye Subaru

(1,841 reviews)
Visit Rye Subaru
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday Closed Closed
Saturday Closed Closed
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (888) 419-1978 (888) 419-1978
Used (866) 251-7956 (866) 251-7956
Service (888) 375-8564 (888) 375-8564

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since May 2022.
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 50 years. Our family has owned and operated this dealership since 1957 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
The service never stops once you visit us here at Rye Subaru!

Service center

Phone number (888) 375-8564

Service hours

Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
Closed
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rye Subaru from DealerRater.

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Excellent, professional, courteous, accommodating, prompt, honest, transparent. Clean facility with kind people, and great customer service.

Excellent, professional, courteous, accommodating, prompt, honest, transparent. Clean facility with kind people, and great customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting our clean facility and friendly team. Congratulations on your new Subaru Crosstrek. We’re glad our honest, prompt service met your expectations and look forward to assisting you again.

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I dropped my car off for a diagnostic check on a Tuesday. The receptionist told me she would get back to me with the diagnosis by Tuesday afternoon. She called later to apologize, explaining that they hadn't been able to inspect my car due to a power outage, but assured me they would check it first thing Wednesday morning—without fail—and provide the results by Wednesday afternoon. I waited, but she never got back to me. So, I reached out to her on Wednesday; she said they hadn't had time to check it yet and that I would have to wait until Thursday. I waited until Thursday, and again, she didn't get back to me. I contacted them once more, and they told me that the problem with my car had been caused by my previous mechanic, and that if I wanted to proceed with the inspection, it would cost $3,000. I declined and went to pick up my car on Friday. I asked the receptionist if she could provide me with the full diagnostic report via email; she said yes—that she would send it right over. To this day, I am still waiting for that email, which was never sent. Terrible customer service; the mechanics at Rye are awful. I will never return, and I would not recommend them to anyone.

I dropped my car off for a diagnostic check on a Tuesday. The receptionist told me she would get back to me with the diagnosis by Tuesday afternoon. She called later to apologize, explaining that they hadn't been able to inspect my car due to a power outage, but assured me they would check it first thing Wednesday morning—without fail—and provide the results by Wednesday afternoon. I waited, but she never got back to me. So, I reached out to her on Wednesday; she said they hadn't had time to check it yet and that I would have to wait until Thursday. I waited until Thursday, and again, she didn't get back to me. I contacted them once more, and they told me that the problem with my car had been caused by my previous mechanic, and that if I wanted to proceed with the inspection, it would cost $3,000. I declined and went to pick up my car on Friday. I asked the receptionist if she could provide me with the full diagnostic report via email; she said yes—that she would send it right over. To this day, I am still waiting for that email, which was never sent. Terrible customer service; the mechanics at Rye are awful. I will never return, and I would not recommend them to anyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Rye subaru provide excellent service along with a compeditive price. I will take my Foresster there for service in the future. What a pleasent experiance

Rye subaru provide excellent service along with a compeditive price. I will take my Foresster there for service in the future. What a pleasent experiance

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy to know our team delivered excellent service and competitive pricing. Glenn enjoyed working on your Forester and looks forward to your next visit. Thanks for sharing your experience.

Consumer response

Your the best

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I had a great experience working with Neil, Garry and negotiating with David. All very friendly folks and would recommend this dealership.

I had a great experience working with Neil, Garry and negotiating with David. All very friendly folks and would recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted Neil, Garry, and David provided a friendly, smooth experience while you negotiated your new Subaru Ascent. Your recommendation means a lot to our team. Thank you for choosing us!

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Whole process was great from start to finish, Louis, Neil and Craig were great and my car is wonderful

Whole process was great from start to finish, Louis, Neil and Craig were great and my car is wonderful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience. Neil, Louis, and Craig appreciate your kind words, and we’re thrilled to know your new Subaru is treating you well. We look forward to assisting you again.

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I’ll be back for my trade-in of my Forrester for a Crosstrek. Thanks!

I’ll be back for my trade-in of my Forrester for a Crosstrek. Thanks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear you’ll be back to trade in your Forester for a Crosstrek. We look forward to welcoming you again soon. Glenn will be ready to help with your upgrade.

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Lauren is always so helpful and ensures we are happy with our new car. This is our third Subaru thanks to Lauren.

Lauren is always so helpful and ensures we are happy with our new car. This is our third Subaru thanks to Lauren.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled you’ve chosen us for your third Subaru. Lauren is delighted to help and ensure you’re happy with your new vehicle. Enjoy every mile in your new Subaru.

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This is my third lease with Subaru and I am always satisfied. They are all very nice. I would highly recommend them . Thank you all!!!

This is my third lease with Subaru and I am always satisfied. They are all very nice. I would highly recommend them . Thank you all!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for coming back for a third Subaru lease and for choosing the Crosstrek. Neil, David, Garry and Craig are thrilled to know you’re always satisfied and appreciate your recommendation.

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have been a loyal customer at rye subaru for many years and it is still, for me, one of the best suabru dealerships. The staff at rye is amazing, the salesperson i dealt with was pepe, he was great. The manager David was superb, and the Finance manager, Gary, amazing. Thank you Rye Subaru for my latest purchase.

have been a loyal customer at rye subaru for many years and it is still, for me, one of the best suabru dealerships. The staff at rye is amazing, the salesperson i dealt with was pepe, he was great. The manager David was superb, and the Finance manager, Gary, amazing. Thank you Rye Subaru for my latest purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your continued loyalty and congratulations on your new Forester. David and Garry are delighted to hear you enjoyed their assistance. Thank you for sharing your experience and we look forward to helping you again.

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Wonderful experience. We had Lauren as our salesperson and she was amazing! We felt very comfortable and confident that we came to the right place. Never rushed or felt pressured into making a decision. We ended up purchasing a new car and we couldn’t be happier with our decision. Lauren’s the best!

Wonderful experience. We had Lauren as our salesperson and she was amazing! We felt very comfortable and confident that we came to the right place. Never rushed or felt pressured into making a decision. We ended up purchasing a new car and we couldn’t be happier with our decision. Lauren’s the best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Reading your comments brightened our day. We’re thrilled Lauren provided a comfortable, pressure-free experience as you chose your new Subaru Outback. Knowing you’re so pleased with your decision is rewarding for our team.

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