Reviews
This dealer took advantage of women who were not
This dealer took advantage of women who were not extremely familiar with the car buying process and also made a really bad deal and gave a little as possible for very well taken care of trade in and lied to get more money. I would never go back to this dealer again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are very sorry to read this and take the allegations seriously. We pride ourselves on providing a fair, respectful process for every customer. We're reviewing all recent transactions to ensure our standards were met.
Everyone was great to work with.
Everyone was great to work with. That’s why I always return back to moss.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave this feedback! It's great to hear that everyone was great to work with. That consistent, positive experience is exactly what we strive for. Thank you for your continued trust and for choosing to return to Moss Bros Chevrolet!
great experience with the salesperson.
great experience with the salesperson. he provided the necessary information to choose the right vehicle and helped make the transaction a success. thanks to Genaro
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's wonderful to hear! We are thrilled you had a great experience and that Genaro was able to provide the necessary information to help you find the perfect vehicle. Making the transaction a success for our customers is exactly what we aim for. Thanks so much for taking the time to share your feedback!
It was very professional and I liked location it was very
It was very professional and I liked location it was very convenient and easy to find
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us 5 stars! It's great to know that you experienced our professionalism and that our location was convenient for you. Your feedback means a lot to the team!
Car I purchased was shaking when I test drove and still
Car I purchased was shaking when I test drove and still shaking after purchase. Was told it was only balancing and could be fixed. Also didn’t like my warranty deal only was 3 months. Too short
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thanks for your feedback. We're sorry to hear about the ongoing issue with the car and your concerns about the warranty. Please contact us at 951-485-3500 so we can resolve this for you.
The mechanics were very attentive and kind when handling
The mechanics were very attentive and kind when handling my cars issues and my concerns. The secretary was very kind and kept me updated
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review! We're thrilled that our team was able to provide you with such a positive experience. We'll be sure to pass along your compliments to our mechanics and secretary. We're here for you whenever you need us!
Carlos always give the best customer service.
Carlos always give the best customer service. Very helpful and respectful. Reasons why I always come back to this dealership to get my car serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to share your experience! It's great to hear that Carlos's excellent customer service, along with his helpful and respectful attitude, keeps you coming back to our dealership. We believe in building lasting relationships with our customers, and your review proves we're succeeding. Thank you again for your trust in us.
Great location lots of products Wonderful Staff A Great
Great location lots of products Wonderful Staff A Great Place to get a new Vehicle!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5-star review! We’re thrilled you had a great experience and appreciate your kind words about our staff, location, and selection. Enjoy your new vehicle!
They didn’t fix my breaks from my Tahoe 2023 bad material
They didn’t fix my breaks from my Tahoe 2023 bad material and they charge me a lot 👎
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We are very concerned and sincerely apologize that your brakes were not fixed properly. We take your feedback seriously and want to make this right. Please call us at (951) 485-3500 so we can address your concerns about the parts and cost.
Always a positive experience when bringing my vehicle in
Always a positive experience when bringing my vehicle in for service. We always recommend Moss to our family and friends
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5-star review! We're thrilled to know you're consistently happy with our service. We truly appreciate you trusting us with your vehicle and for referring your loved ones to us.