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Crown Lexus

(1,845 reviews)
Visit Crown Lexus
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–8:00pm Closed
New (866) 418-2326 (866) 418-2326
Used (888) 510-7751 (888) 510-7751
Service (888) 437-5312 (888) 437-5312

Reviews

(1,845 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Lexus from DealerRater.

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The people at crown Lexus in Ontario really made it easy

The people at crown Lexus in Ontario really made it easy for us to make a purchase of a new Lexus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Very clean, hight quality customer service.

Very clean, hight quality customer service. The staff is excellent. Thank you Jacqueline you're the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello there, thank you again for taking the time to let us know how we did. We hope you have a great day!

We have purchased a couple Lexus from Crown and each time

We have purchased a couple Lexus from Crown and each time we have a wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Purchasing a car at Crown Lexus was a wonderful

Purchasing a car at Crown Lexus was a wonderful experience. From locating the car I was looking for on the Crown Lexus website, to setting up an appointment with Justin Donald to see the car, to filling out the paperwork and purchasing the car, it was a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

sale man so friendly and professional really help

sale man so friendly and professional really help customers a lot to buy a câr

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Tanya, Daisy - you made this buying experience amazing.

Tanya, Daisy - you made this buying experience amazing. The process from my first call with Karissa to meeting your team onsite was the best experience in car buying. No smoke and mirrors - just facts and caring people. Thank you so much! And my daughter was soooo happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day!

Our experience at Crown Lecus Ontario was excellent, we

Our experience at Crown Lecus Ontario was excellent, we purchased our Lexus 350RX and we love it!!! We worked with Tony Hung, his knowledge and detailed information on the vehicle was high standard, professional and friendly. We will highly recommend Crown Lexus Ontario to our family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hans, thank you again for taking the time to let us know how we did. We hope you have a great day!

Our salesperson was attentive and personable.

Our salesperson was attentive and personable. He made sure we were satisfied with our choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dan, thank you again for taking the time to let us know how we did. We hope you have a great day!

Excellent salesperson (Francis).

Excellent salesperson (Francis). Excellent staff. Would definitely recommend to my friends and family. Top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

B, thank you again for taking the time to let us know how we did. We hope you have a great day!

Been going to Crown Lexus for 8 years.

Been going to Crown Lexus for 8 years. Never disappointing. Fantastic staff through and through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

JIm, thank you again for taking the time to let us know how we did. We hope you have a great day!