Reviews
Francis was amazing from start to finish!
Francis was amazing from start to finish! He kept us informed every step of the way and took excellent care of us!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Shanne, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
I got a great deal , good customer service, fast and easy
I got a great deal , good customer service, fast and easy in and out Thanks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Recent Purchase
Haley was amazing to work with and was very helpful. Everyone at this location was kind, professional and had great customer service skills. I appreciate your team
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Ashley, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
If I could give Abel Escobedo a zero rating I would.
If I could give Abel Escobedo a zero rating I would. I purchased my vehicle from another dealership because of this guy's behavior. Rude, condescending, and chauvinistic are words that describe this guy during negotiation. This car is for my wife and he told me that I should not have to discuss the purchase with her and I should buy it on my own.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for making us aware of this incident. Our General Manager would really like to speak with you more regarding this matter. Please reach out to him at (909) 581-8676.
There is no need to have a conversation on this because I don't think it will change anything, especially his behavior. I just wanted to let you know that it happened, it cost you a sale and any future business from me and my family.
Really appreciate Crown Lexus team!
Really appreciate Crown Lexus team! A special thank you to Eugene for his knowing his product and expertise.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crown Lexus! We look forward to your next visit! Take care!
Tony Hang best person to look for.
I could not express enough and out of words how to thank so much Tony Hang in service department in taking care of all our 3 Lexus car. Job very well done from the start to the end. We are so pleased our car runs very well. Thank you Tony Hang.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Erlinda, we're happy you found our staff to be so supportive during your experience here at Crown Lexus. Thank you, and have a fantastic day!
Everything went smoothly and they listed tj what I
Everything went smoothly and they listed tj what I wanted! Overall very happy with my purchase and totally in love with this new car!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Crown Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good sales experience
Our experience with the sales and finance department were very pleasant and I got the car I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Our experience with the sales and finance department were
Our experience with the sales and finance department were very pleasant and I got the car I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Abel is very helpful and ready to answer all our
Abel is very helpful and ready to answer all our inquiries about the car. I truly appreciate his assistance. Michelle is awesome and also very patient with all our requests.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car