Reviews
Kevin the sales associate went above and beyond to
Kevin the sales associate went above and beyond to provide us with the best service and deal for our purchase. We highly recommend Crown Lexus, it is one of the best experiences we've had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Crown Lexus. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Crown Lexus IS a great dealer.
Crown Lexus IS a great dealer. Everyone is so kind. Eugene (sales person) went above and beyond to provide the best deal for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crown Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Crown Lexus was very friendly and efficient dealership
Crown Lexus was very friendly and efficient dealership our sales person Justin was very helpful and informative he’s a really good sales person he made us feel very comfortable in dealing with them, I am really enjoying my 2019 Nx 300 F sport, Thank you Justin and Crown Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Johnsonrjoyce0114! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They were so helpful and knowledgeable.
They were so helpful and knowledgeable. Olivia was amazing and I can’t recommend her highly enough! Everyone was great and I highly recommend Crown Lexus to anyone looking to purchase a Lexus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi David, thank you for taking the time to leave a review for us at Crown Lexus. We're happy we could meet your expectations!
Great service, quick process &love our new car!
Great service, quick process &love our new car! Francis and his team were so polite and knowledgeable! Will definitely come back for our next car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kimberly_coble, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!
Kevin was great!
From the time that I arrived until the minute I left, everyone at Crown Lexus was very attentive and patient with me. Loved the whole experience and my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rocio, thank you so much for your positive comments about Crown Lexus! We look forward to your next visit! Take care!
2022 NX350h
I am happy with the service and the buying process in Crown Lexus.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Johann, thank you so much for your high rating!
Lexus NX 200
Everything great of services and comfortable. Office staffs so friendly and keep smiling ? ? ? all the time to serve us. Always showed us more options, planning and cover for our car purchase...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Jeremy Paulson made this possible.
Jeremy Paulson made this possible. Because of Jeremy's professionalism I have continued to purchase from Crown Lexus. Since 2018 this is now the 3rd vehicle I have purchased from them. Eugene also assisted on this purchase and was very knowledgeable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Jeremy and the team here at Crown Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New car
Finance department is not honest with you. Don?t understand that when trying to be a reputable dealership
- Customer service 4.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to our General Manager, Jeremy Poulson at (909) 581-8676 at your earliest convenience and we will do our best to resolve this with you.