Reviews
Quality people, not pushy or overbearing
Maybe the best car buying experience. Easy going, not pushy, and really worked with me to get to my car payment price point. Quality people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mark, thank you so much for your positive comments about Crown Lexus! We sincerely thank you for the positive review, and look forward to seeing you again soon!
I am really impressed with the level of service and care
I am really impressed with the level of service and care crown lexus showed me from the inertial buying experience and delivery of my vehicle. I had ZERO issues in terms of buying, down payment and up to pick up. I will definitely recommend crown lexus to my family and friends I am extremely satisfied with my experience at this dealer. In this day and age, how you're treated means a lot!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!
This car are very good car.
This car are very good car. We so love. We will plan go trip with our family use this car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about Crown Lexus! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Excellent Customer Service
Excellent customer service. Ray was professional and patient with us during the process. Excited to own our first Lexus!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sarah, thank you for taking the time to leave a review for us at Crown Lexus. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Tony has been my Service guy for over 14yrs and he is the
Tony has been my Service guy for over 14yrs and he is the best and very knowledgeable in all areas.Very professional and caring person to all that he serves.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Crown Lexus and Tony! We're looking forward to your next visit with us!
Don’t know how they have good reviews!!!!
After driving for 1hour to see and purchase a ux200, I was trading in a vehicle they offer 18000, when the blue book trading value is 23,500. I ask my so low offer they said they could find the same car for under 23,000, I ask to show me this cars, non of them where in California, there sale rep said them have customer flying from out of states to buy there cars. Don’t know where this buyer where this place was empty and the few customer they had left with out a purchase.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Jay, we regret to hear that you are displeased with your recent experience with us. Please reach out to our General Manager at your earliest convenience so we may further assist you in working towards a resolution. Crown Lexus (909) 581-8676
Special thanks to my salesman Eugene in purchasing my
Special thanks to my salesman Eugene in purchasing my 2022 RX 350. Very friendly, great personality and answered my messages promptly. A pleasure to work with. All the staff I encountered during this purchasing process were great. Would definitely come back again (this was my second purchase from Crown).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!
I would like to thank my sales Kevin Chu.
I would like to thank my sales Kevin Chu. For all the effort he put in and trying to make this deal happen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We hope you have a great day!
Very good
I had very good experience with them delivery process quick and easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kishorkumar, thank you so much for your positive comments about Crown Lexus! We sincerely thank you for the positive review, and look forward to seeing you again soon!
No current inventory of 2022 Lexus NX450+.
No current inventory of 2022 Lexus NX450+. (plug-in-hybrid) Future incoming NX450+ are presold at $7,500.00 over MSRP.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we regret to hear that you are displeased with your experience. We hope we can be of better assistance in the future. Thank you, Crown Lexus