Metro Honda

I visited the place yesterday. Despite having a VIP appointment, I did not get to meet the person I was supposed to see (Janeth Sanchez); instead, I was treated very poorly. They sent someone else to meet me and completely spoiled the experience. I left without my car. I felt they treated me in a terrible, shoddy manner—it seemed as though they had absolutely no interest in doing business with me.

Every single one of my vehicles been service here. I go in happy and come out happy. Excellent service and costumer friendly. Thank you Mr Joseph king for your exceptional work and the care you put into our needs. You are a very caring and understanding person when it comes to time and know my car needs to be out quickly. Anyone in need of service with their vehicle? Mr. Joseph king is your guy. He will make sure you're out in a flash and your car gets well service. He will put a smile on your face.

They were a split second away from making a cash sale with us, but their customer service was awful. We saw a car online that we really liked, of course we had shopped around with other dealers and had some lined up. The minute they heard we had one comparable they were very pushy and demanding for that info. Of course, we didn’t give them any of it and lied about details so they wouldn’t try to sabotage somehow, should this car not work out. After refusing to give us an out the price for their car, and continuing to ask for the other dealers info, the manager comes out and tells us, “if that other car is checking all Your boxes and is certified, what are you doing here guys?” Yup, that was our sign to walk right out. We should thank them though, because the other car was a much better deal and I think I would have made an impulsive mistake with theirs.

Larvell and his team were very nice in helping me find just what me and my family needed. Professional and made me feel welcomed!

If you are looking for a dealership that feels more like family when you’re purchasing a vehicle, then look no further. From the start of the process to the end of the process, I felt welcomed appreciated and important. I started the process over the phone with Larvell in the sales department and he was very responsive and attentive in finding me options for a new vehicle that fit my needs and checked all the boxes on my list. Larvell stayed in constant contact throughout the day with any updates and answered any questions I had for him. By the time I made it to the dealership, all the hard part was done, I just needed to provide my paperwork and sign on the dotted line! Metro Honda took out all the hard work that people may think comes with buying a car and made my experience and amazing one! All of my needs were met and I highly recommend you shop with Metro Honda so they can help you meet your needs as well!

Dealership is well attended to, as well as the hospitality is out of this world, Whether it’s for service or getting a new car, Larvell is one of the best and he’s a huge part of the Metro team!

Larvell had a great personality . Took time to let us know everything we needed too.

Had a great experience buying my car here! I had the pleasure of working with Larvell, who made the entire process quick and professional from start to finish. No hassle, no runaround — just straightforward service and a smooth deal. Highly recommend asking for Larvell if you're looking for someone who respects your time and gets things done right!

I had an excellent experience with this dealership from start to finish. The team was professional, transparent, and genuinely helpful throughout the entire process. Larvell Hollis went above and beyond to make sure everything was smooth, answering all my questions and making me feel confident in my decision. No pressure, just great service and honesty. I highly recommend working with Larvell and this dealership if you’re looking for a stress-free car buying experience.

Great dealership—everyone is always super helpful and professional. I’ve purchased multiple cars from here and continue to bring my vehicles in for service. Every experience has been smooth and reliable. Highly recommend.