Reviews
Alan Ribner is a true professional.
Alan Ribner is a true professional. He knows cars better than anyone. He's also the nicest guy you'll ever meet! I keep coming back to Toyota of Leesburg because of Alan. Moreover, all the staff are very welcoming and knowledgeable. So far, I've traded in two cars and purchased five from Toyota of Leesburg, and I definitely recommend that you don't waste your time anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Bruce, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Leesburg! If you ever need help, just give us a call. Happy motoring!
I was told that the repair would take one to two hours so
I was told that the repair would take one to two hours so I waited for my car at the service center. It actually took 6 hours for them to give me my car back. I beard the mecanic say it took him one and a half hours, so even though I had an appointment my acr waited hours for service. And one day later the same check engine light came back on so they did not fix the issue.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rafael, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (571) 357-3965 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Took my car in to drop off for an oil change and
Took my car in to drop off for an oil change and inspection. I walked in through the service bay and up to the service desk. I came upon service manager Daniel Carabantes watching a video on his phone with another associate and waited about 30 some seconds for a response. After saying ?excuse me? for the second time I moved on over to the next attendant Louis who was absolutely fantastic, I would have given 5 stars but I want to let upper management know how fantastic Louis was to me throughout the whole visit and during and after In contrast to such a cold reception I got at the service bay. Louis attended to me while Daniel pretended to not notice he has snubbed me and proceeded to stuff his face with a Danish at his post. If this is what passes for management at AutoNation then I hate to think what Louis has to go through each day. Great work Louis ?
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Lorenzo, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (571) 357-3965 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
The customer service here was very good!
The customer service here was very good! Everyone was nice, welcoming, and easy to talk to. The whole process felt smooth and comfortable. I really appreciated the friendly atmosphere. Ayaan was awesome !
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Alan Ribner at AutoNation Toyota was awesome to work
Alan Ribner at AutoNation Toyota was awesome to work with. He bought my car and made the whole process super quick and easy. No stress, no hassle, and he gave me top dollar for it. Definitely recommend going to Alan!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Leesburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It was pleasure working Alan Ribner.
It was pleasure working Alan Ribner. He was great right from accessing our car value and all the way through the sales process. Anyway, would work with Alan R, it get best price for your used car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Surya, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very helpful and polite.
Very helpful and polite. They showed us a lot of different options for each model. The paperwork took a little longer than expected since we did not finance and could have used a little more explanation on all the electronics
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sandra, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (571) 357-3965 so we can work with you to make this right.
Great customer service, kept me informed of service
Great customer service, kept me informed of service needed for my vehicle and how long the visit would be.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
I had great experience selling my car.
I had great experience selling my car. Process was fast, transparent and smooth. I particular Alan helped me thru it and I thank him for making this a great experience. He kept me up to date as process moved forward and told me about the steps that I needed to do with State and county after selling the car. Very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Alan Ribner did an exceptional job handling the sale of
Alan Ribner did an exceptional job handling the sale of our vehicle. From initial contact throughout the transaction process he communicated clearly and efficiently. He was friendly and supportive even as we experienced some technical difficulties with getting our vehicle to the dealership on time. He patiently navigated those challenges and maintained his professionalism and friendly demeanor. He offered us a fair price for our vehicle and explained every step of the process. I would highly recommend his services.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Leesburg. We appreciate your recommendation and we hope to be of service again in the future.

 
        