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Honda of El Cajon

(202 reviews)
2022 consumer dealer award
View 1 awards
2022 consumer dealer award

Reviews

(202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of El Cajon from DealerRater.

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Miguel Hernandez is great he helped us with our new car,

Miguel Hernandez is great he helped us with our new car, overall transaction was smooth. He is very knowledgeable, helpful and professional! Highly Recommended⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honda of El Cajon does not deal in good sales ethics.

Honda of El Cajon does not deal in good sales ethics. They Promise the World and deliver a fat Zero. What ever it takes to sell a car. Regret ever to have bought my Car there, I should have bought my Toyota like I first wanted right across the street.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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James is always very professional, listens

James is always very professional, listens intently, knows Honda repair products and gives great advice. He communicates well and keeps everyone informed on the progress of car repair in a kindly manner. Thanks James!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We were paying cash and still had to go through the

We were paying cash and still had to go through the bologna of checking our credit. This was uncalled for. Additionally the correct vin number had to be corrected on all of our documents.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Rep, James, took great care of us.

Service Rep, James, took great care of us. The services provided were outstanding. Thank you James and Honda of El Cajon team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We appreciate the outstanding customer service that Greg

We appreciate the outstanding customer service that Greg provider. He is extremely knowledgeable and sincere about Honda repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Semaj was terrific at getting initial paperwork done.

Semaj was terrific at getting initial paperwork done. Steve negotiated over the phone giving options for lease buyout etc. Lou did very well at processing loan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mustafa was wonderful in helping me secure my front

Mustafa was wonderful in helping me secure my front windshield while they were on backorder and with the installation process. Moose, even went out of his way to help me after the windshield installation, and I thought something was wrong. He helped me immediately when I drove in with the issue. Corey Taft was awesome in directing me to the right personnel at Honda of El Cajon and helping and making the decision to go with Honda or Safelite for the windshield replacement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Considering I have leased three vehicles here,

Considering I have leased three vehicles here, consecutively, speaks to the satisfaction I have felt as a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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100% Satisfied.

100% Satisfied. My salesman Steve Smith was great from start to finish. I was hesitant at first because I was trading in a 2025 Lexus, but Corey Taft but me as ease with my trade in. Louie in finance was quick and informative. My 2025 Civic, Hybrid, Sport Touring edition is fun & easy to drive. This was the best experience I have ever had when buying a new car. -Johnny M

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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