Reviews
Write a reviewLexus 3502018
Great experiences since I bought my car especially with my car advisor Fred. Great 👍 job. The environment is always need and customers welcomed with respect and prompt attendance
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Remmy- Thank you for you great review of Fred and our service team. We appreciate your continued support.
Good buying experience.
Very good experience. No pressure, good knowledge of the cars was able to find the vehicle we were interested in. I would recommend the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review, Clay! We are so glad to hear that you found the right vehicle working with the Lindsay Lexus of Alexandria team. Drive safely, and we hope to see you back!
Mr. Woods is the best!
Mr. Woods gave us outstanding service as usual. Any time we have questions about my wife’s Lexus or my Lexus he provides his professional recommendation as needed for the care of our vehicles. We appreciate Mr. Woods assistance and he is the person we always want to see when we need service at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing! We're so glad that our team continues to provide outstanding service and professional recommendations for the care of your vehicles. We'll make sure he knows how much you appreciate his assistance. See you next time at Lindsay Lexus of Alexandria!
Excellent service and snacks🤗
Excellent customer service from James. He answered all my questions and was very courteous. While waiting I was able to relax with coffee and snacks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great review, Toni! We're so glad that James provided excellent customer service and answered all your questions. We strive to make our customers feel comfortable while they wait, so we're happy to hear that you were able to relax with coffee and snacks. Have a wonderful day! - The Lindsay Lexus of Alexandria Team
Lexus, Alexandria
In spite of all the construction taking place in the area of Lexus, Alexandria which resulted in no car wash, I still found this location as the most professional Lexus dealership in northern Virginia and in particular my consultant, Mike Lunsford, gave me good advice re what service was necessary to keep my Lexus in good running condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you,LKC, for sharing your positive comments about Mike and our team as a whole. We appreciate your continued support and look forward to welcoming you to our improved facilities soon!
Service department
Service department is fantastic. Their responses to my issue was efficient and thorough. My car was back in 5 hours. I’ve worked with Tammy for many years. She is both effective and most professional.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Pam, for your fantastic review and comments about Tammy and the Lindsay Lexus service team! We are proud to have earned your trust and and look forward to welcoming you back for many years to come.
Excellent customer service
My neighbor referred me to this dealership. Although it's furthest from my home I still drive the extra miles for good service. I left my iPad in car and he gladly went out to car to get it. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for going the extra distance and choosing Lindsay Lexus for your service needs. We are pleased that team has won your confidence to service your vehicle. Safe travels until we see you again!
Great customer experience
Anthony was first rate — knowledgeable, pleasant, and efficient. He understood exactly what I was looking for and I had the car I wanted within an hour or two. Harris on the finance side was also great. I recommend these guys highly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your positive experience with us, Bob! We're thrilled to hear that Anthony and Harris provided knowledgeable and pleasant service. It's great to know they helped you find the perfect car in an efficient manner. Thank you for recommending Lindsay Lexus of Alexandria and safe travels in your new ride!
Fast Service with a smile
James gave great customer service. I was in and out of the dealership which is a plus. I was provided with great service options for my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Victoria- Thank you for excellent comments about James' great customer service during your recent visit. Safe travels until we welcome you back again.
Vehicle Service
Fred Reed is an excellent guy, he’s very friendly, pleasant and helpful person. As an a service consultant he’ll call you and text you , and Will, tell you in person everything you need to know about the services of your vehicle with a smile on his face, explaining every little detail.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words about Fred and the Lindsay Lexus of Alexandria team. We strive to make every customer feel comfortable and welcome, and we are glad to hear that we left the right impression. We appreciate your business and hope to continue serving you in the future!