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McDavid Ford

(1,374 reviews)
Visit McDavid Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–3:00pm
Sunday Closed Closed
New (888) 284-7745 (888) 284-7745
Used (888) 284-4135 (888) 284-4135
Service (888) 284-9064 (888) 284-9064

Reviews

(1,374 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Your staff was very polite and professional.

Your staff was very polite and professional. George was an excellent salesman. We enjoyed our experience with you guys. Thank you for great service and our finance lady was amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mary Kirby, we really appreciate this positive review! Thanks so much!

Mel over In the sales department helped us out

Mel over In the sales department helped us out tremendously, made everything very smooth to purchase our 2025 ford f150. The finance team did everything to accommodate us and our family. Thank you so much to the team over at David McDavid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We always appreciate positive reviews! Thank you, and happy motoring!

They are courteous and friendly.

They are courteous and friendly. They were finished with my Escape faster than I expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Horrible.

Horrible. Never experienced anything like what I went through when buying a vehicle. It was like I wasn't approved through Chase and I had my approval certificate with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Good afternoon Roosevelt and thank you for bringing this to our attention. Our Sales Manager Brian Bertschy should have reached out to you to personally address your concerns. If you have not spoken yet, please do not hesitate call him at (817) 658-6958. Thank you and we look forward to getting your experience turned around.

Great service.

Great service. Great people! My only complaint is I wish they had loaner vehicles for long repairs. Other than that I have no complaints with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thanks so much for rating us so high! Be safe on the road!

My experiences at McDavid Ford have always been of the

My experiences at McDavid Ford have always been of the highest quality. The staff is courteous and responsive. I would highly recommend McDavid Ford to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dwight Hartwick, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

Inventory was the best.

Inventory was the best. I was shopping for F450 and found very few. McDavid had plenty to choose from and staff was awesome. I will definitely shop them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ray was completely friendly and professional, I needed my

Ray was completely friendly and professional, I needed my truck in and out quickly for work and he got it done. Also the detail shop did an amazing job on my oil field truck I was completely amazed at the truck I got back into.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sam was very personable and professional.

Sam was very personable and professional. He went out of his way to make our buying experience as pleasant as possible. We felt very well represented.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Randy Thomas, thank you for taking the time to leave us this positive review! Have a wonderful day!

Was a very unpleasant experience dealing with the staff

Was a very unpleasant experience dealing with the staff at this dealership. Loved the car but the buying process was a very long unpleasant experience. They state there is a 172 point inspection on the vehicle. Looked the vehicle over and there was a long screw imbedded in the upper portion of the sidewall of the tire. Really makes you wonder about the inspection process. Had there tire completely replaced.Was there for close to 6 hours before I finally got out of there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for bringing this to our attention, Richard. We appreciate your business but regret that we missed this during the inspection process. Please give us call as soon as you have a moment. We can be reached at 817) 658-6958 and you may request to speak with Brian Bertschy. Thank you and we look forward to addressing your concerns.