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McDavid Ford

(1,394 reviews)
Visit McDavid Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–3:00pm
Sunday Closed Closed
New (888) 284-7745 (888) 284-7745
Used (888) 284-4135 (888) 284-4135
Service (888) 284-9064 (888) 284-9064

Reviews

(1,394 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ford had some complications with my car purchase and

Ford had some complications with my car purchase and McDavid for and the sales team that assisted me were able to work around the problems and managed to get me a great car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service from Leo.

Great service from Leo. No hard sell for unwanted extras. Very helpful, answered all questions and concerns in a straightforward manner. Finance team was also helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jackie Vaughn! We hope to be of service to you again!

Was told the negotiated price was based on Ford

Was told the negotiated price was based on Ford financing, then they stuck us with Truist. I could have used my own financing and saved money and time. Just watch your back if buying from these folks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Adam, thanks again for your feedback and for taking the time to speak with us. I’m glad we had the opportunity to walk through the financing details and clarify how the rate you received compared with Ford’s available terms. We understand how important transparency is in every part of the buying process, and we appreciate you hearing us out. If there’s anything else you’d like to discuss, I’m always available. Ali Benli General Manager David McDavid Ford Ft Worth 📞 (817) 935-7161 📧 abenli@mcdavid.com

We dealt with Ms.

We dealt with Ms.Sloan Fine as she was able to get us in the vehicle that we dreamed of. Thank you for all your help Sloan!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Aldon Marlow, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

It took a little longer than expected for repairs, but

It took a little longer than expected for repairs, but Cesar Meza kept me informed. The repairs were in my warranty, so I was grateful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Carol Wolfe, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

I took my car to the dealer to fix a recall on it.

I took my car to the dealer to fix a recall on it. I was told that fixing the recall takes three hours. They have to take the trunk apart to fix or replace the rear backup camera. Was told it couldn’t get done that day but they could send someone to my house the next morning to fix it. The next day came the repair man came. He was here 15 minutes said he was done and left and I have no clue what was done to my vehicle as I did not get any paperwork. This is not the first time I’ve had problems with the service department. They had my car before to fix my back up camera I went in at 8 AM that day by 5 PM. I’d heard no word on my car being ready. I called to the dealer. They say that they’re working on it. I go to the dealership to find my car has not been touched that entire day and was told that other people had come in with other problems that were more important than mine for the holiday weekend And they repaired and fixed other people’s vehicles why mine sat there all day long nothing was done I would not trust this dealership for anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you again for taking the time to share this feedback. I understand your concern regarding the recall visit and the lack of follow-up you experienced afterward. I’ve reviewed your service history and want to clarify that your receipt was emailed earlier this week. We’ve also attempted to reach you by phone and text, but it seems your number may now be forwarding unexpectedly, possibly internationally. We’d still like to connect directly to make sure everything related to the repair is documented and understood. If you’re able, please give me a call directly or respond to the email from our team. I want to make sure we close the loop properly and address your concerns. Ali Benli General Manager David McDavid Ford Ft Worth 📞 (817) 935-7161 📧 abenli@mcdavid.com

Was mislead about the price and financing.

Was mislead about the price and financing. They were not very truthful with us. Not very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Adam, thanks again for your feedback and for taking the time to speak with us. I’m glad we had the opportunity to walk through the financing details and clarify how the rate you received compared with Ford’s available terms. We understand how important transparency is in every part of the buying process, and we appreciate you hearing us out. If there’s anything else you’d like to discuss, I’m always available. Ali Benli General Manager David McDavid Ford Ft Worth 📞 (817) 935-7161 📧 abenli@mcdavid.com

Knowledgeable, efficient, you will know all about your

Knowledgeable, efficient, you will know all about your vehicle functions before leaving, helpful and all of staff is very friendly, and understands your time is also valuable in getting your vehicle bought in a reasonable time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My salesman Moe was awesome, and the whole buying process

My salesman Moe was awesome, and the whole buying process was a great experience. Everyone I dealt with was very professional, and the customer service was top notch. I will definitely be back the next time I?m looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We really appreciate this positive review! Thanks so much!

Bryce, was our service advisor.

Bryce, was our service advisor. He went above and beyond to make everything right. Great young man. Zach the service manager was a great help to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!