Reviews
Very pleased with your service department, the work I’ve had done was professional and fast.
Very pleased with your service department, the work I’ve had done was professional and fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The staff is very friendly and willing to negotiate with. Joby handled all the paperwork work very professionally and had everything in order.
The staff is very friendly and willing to negotiate with. Joby handled all the paperwork work very professionally and had everything in order.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The process was quick and efficient, they answered all my questions and got me out of there with my new car in time to scoop my kids!
The process was quick and efficient, they answered all my questions and got me out of there with my new car in time to scoop my kids!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ken was extremely easy to work with. We don’t live near the dealership and he had everything all set up and ready when we arrived to test drive and take home our new wrangler. Minimal time spent at the dealership, I would definitely use him again when our lease is up. We have gotten several vehicles from Klaben and are always happy!
Ken was extremely easy to work with. We don’t live near the dealership and he had everything all set up and ready when we arrived to test drive and take home our new wrangler. Minimal time spent at the dealership, I would definitely use him again when our lease is up. We have gotten several vehicles from Klaben and are always happy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
my service on my 2023 jeep cherokee was top notch. thank you. waiting area was clean
my service on my 2023 jeep cherokee was top notch. thank you. waiting area was clean
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything worked out. I love my new truck. Just your average dealership experience. Didn’t go above and beyond in any way but didn't do anything to make me not come back. Do your homework like I did and go in knowing what you want to avoid the sales game.
Everything worked out. I love my new truck. Just your average dealership experience. Didn’t go above and beyond in any way but didn't do anything to make me not come back. Do your homework like I did and go in knowing what you want to avoid the sales game.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback and choosing Klaben for your new truck. First, please accept my sincere apologies. Reading your comments is disappointing because they are contrary to everything we strive to be. Our goal has always been to separate ourselves by delivering an experience that goes above and beyond and it's clear we fell short of that expectation. I'd appreciate the opportunity to learn more about your experience. If you have a few minutes tomorrow, I'd be grateful for the chance to speak with you. My purpose isn't to make excuses but to better understand where we failed so we can address it and continue improving. Thank you again for your business and the candid feedback. I look forward to continuing the conversation. Timothy Beane [email protected] (330)673-3139 ext 506
Ridge is the man! He makes sure I get taken care of and follows up afterward! I really enjoy working with him!
Ridge is the man! He makes sure I get taken care of and follows up afterward! I really enjoy working with him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bought my car back in August 2025 and experience was very good. Service department was very thorough and pleased with my experience.
Bought my car back in August 2025 and experience was very good. Service department was very thorough and pleased with my experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was great, friendly, helpful, and knowledgeable. The buying process was quick and painless. Thanks,
Everyone was great, friendly, helpful, and knowledgeable. The buying process was quick and painless. Thanks,
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Josh was nice and helpful! Also the service was quick! I was out in less than hour!!
Josh was nice and helpful! Also the service was quick! I was out in less than hour!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair