Pacific Honda

I had great service for the 2013 Accord. All was well explained and completed in a timely manner texting me about the issues and when service was done

5/5 Stars – Exceptional Experience with Moe Hijazi!I recently purchased my 2026 Honda CR-V from Pacific Honda in Kearny Mesa, and I cannot recommend salesman Moe Hijazi highly enough. From start to finish, Moe was incredibly patient and knowledgeable, taking the time to answer all of my questions about the new CR-V.What I appreciated most was the environment he created—I felt absolutely no pressure throughout the entire process. Moe made the buying experience smooth, stress-free, and remarkably easy to work with. He even went above and beyond by staying with me until the very end, helping me transfer everything out of my trade-in car, including the heavy car seats! If you are looking for a transparent, professional, and truly helpful car buying experience in San Diego, go see Moe Hijazi at Pacific Honda

Easy appointment process! Courteous service advisor Ray! Quick in and out! Good communication when done.

As soon as I hit 163 N, tire pressure low warning came on. I went home and checked the pressure.? Driver side both at 36psi, ok. Passenger side both 33.5, too low. Front tire was making hiss noise, still leaking. Added air to all 4 tires to 37.5 and leaks stopped. Reported this by text and asked how to turn off “tire pressure too low warning”. It was a week ago, still no answer.

Efficient and interactive service department. Easy to make service reservation. Kept me advised as to car’s status.

the lack of communication, poor customer service, and inability to speak with anyone in a position to resolve the problem left me very dissatisfied. I expected much better service from a Honda dealership and hope they improve their customer service and accountability.

We purchased an oil change/tire rotation package when we bought our car. After taking the car in a few times for oil changes and tire rotation we started noticing the ware on the tires not wearing evenly. We specifically asked them to rotate the tires on the next visit because we didn’t think they were doing it based on the tires. We marked the tires before taking it in and when we picked it up they didn’t rotate the tires. We had to wait again to have the tires rotated. They also had to ask how we wanted the tires rotated. We took it in this last time for oil change and tire rotation. We specifically asked again to rotate the tires. After several hours I had to reach out about the status. Shortly after someone called and said it was ready. When we got there they didn’t rotate the tires again. This time they said it was because there was a nail in one of the tires. Which really has nothing to do with rotation. My husband asked why they didn’t tell us this on the phone. Then he lied and said no one answered. I did answer the phone and even if I didn’t a voicemail should have been left stating the car was done and any other important information. It’s so frustrating that I now have unevenly worn tires because they never preformed a service we were paying for. And the one time they did it they needed instruction on the rotation pattern. I would never recommend anyone to Honda service.

The entire team at Pacific Honda was knowledgeable, professional, polite, helpful, and prompt. Great job! Made me feel comfortable about repairs. Highly recommend Pacific Honda.

The service team did a great job on my car. Erick communicated really well with me throughout the process and I left very satisfied. I will definitely be back.

Great experience in Service and Sales. Roberto in service, Shawn, Richard and Miland in sales were all great. All were courteous and professional. We appreciate their help and service.