Pacific Honda

Erick was very kind and explained well very detail. He kept me posted regularly and tried his best to provide the best efforts.Thanks for the service.

Chris Celis is your guy, visit Pacific Honda and he will make sure to take care of you! Helped us get the car we wanted at a fair price!

They get the job done ,but the cost is a bit high and no coupons.

Good service and job done right, Knowledgeable mechanics, service oriented, shop, but expensive. They will make sure you are up and running.

?We had a fantastic experience buying our vehicle at Pacific Honda! Our go-to sales representative, Tess Cerezo, is a long-time friend and truly exceptional at what she does. She is incredibly knowledgeable about all Honda vehicles and knew exactly what we were looking for when we reached out a few days ago needing a car with great gas mileage. ?Last Friday, we test-drove both the Civic Hybrid and the Accord Hybrid. With Tess?s professional advice and zero pressure, we chose the Accord Hybrid Touring. ?The entire team at Pacific Honda was friendly, patient, highly professional, and made us feel genuinely valued throughout the process. We couldn?t be happier with our decision and will definitely return when it?s time for our next vehicle!

Needed a routine oil change, they were able to schedule me for the day after I called. Process was quick and had no issues. Kept me updated throughout the process. Thanks!

Not a lot of communication at this dealership. Scheduled a car repair due to recalled parts a week prior to my appointment. Dropped my car off and was informed it would not be ready until the end of the day or possibly the next morning. I arrived the next morning after returning my rental and was then told no work had been done on my car as they did not have to parts to complete the recall/warranty repair. Not sure why the part was not available after I scheduled the appointment with the warranty department a week prior. Ended up waiting for 6 hours at the dealership as my 24 hr courtesy rental was already returned. Had I been informed that the necessary part was not in stock and had to be ordered, I could have came back to the dealership the next day so that my car would not have to be kept overnight at the dealership with no work being completed.

Ray was helpful in checking me in & helped me chose the better coupon to use.

Purchased a new 2025 civic LX last year. Dealer was very friendly. Advice: don’t buy any packages addons except for extended warranty. Front right strut gave out, but it was covered under warranty and the Service Advisor I worked with, Bryan, was very helpful. Only reason I gave a 4 star and not a 5 is because I purchased the oil change and wheel rotation add on up until 60k miles, but they kept doing just the oil change and not the tire rotation.

I’ve leased many vehicles over the years and have dealt with quite a few dealerships, so I can honestly say that my experience at Pacific Honda was one of the best I’ve ever had. I spoke with multiple dealerships while shopping for my new Honda, but Tarig at Pacific Honda absolutely hit the home run out of the park. From the very beginning, he was honest, straightforward, extremely responsive, and incredibly quick. He made the entire process smooth, easy, and stress-free. There was no runaround, no unnecessary pressure, and no feeling like I was being played with. He genuinely made me feel like he valued my business. JR, the manager, and Lua in Finance were equally outstanding. They continued the same level of professionalism, honesty, and customer service throughout the entire process. Everyone worked together to make what can normally be a long and frustrating dealership experience feel surprisingly easy. After leasing many cars, I can confidently say that this is how a dealership experience should be. Pacific Honda has set a very high standard for customer service, and I will absolutely be coming back when my other leases are up. If you're shopping for a Honda, I highly recommend Tarig, JR, and Lua at Pacific Honda. They earned my business and my trust. Five stars without hesitation! ⭐️⭐️⭐️⭐️⭐️