Reviews
Purchased a new 2025 civic LX last year. Dealer was very friendly. Advice: don’t buy any packages addons except for extended warranty. Front right strut gave out, but it was covered under warranty and the Service Advisor I worked with, Bryan, was very helpful. Only reason I gave a 4 star and not a 5 is because I purchased the oil change and wheel rotation add on up until 60k miles, but they kept doing just the oil change and not the tire rotation.
Purchased a new 2025 civic LX last year. Dealer was very friendly. Advice: don’t buy any packages addons except for extended warranty. Front right strut gave out, but it was covered under warranty and the Service Advisor I worked with, Bryan, was very helpful. Only reason I gave a 4 star and not a 5 is because I purchased the oil change and wheel rotation add on up until 60k miles, but they kept doing just the oil change and not the tire rotation.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I’ve leased many vehicles over the years and have dealt with quite a few dealerships, so I can honestly say that my experience at Pacific Honda was one of the best I’ve ever had. I spoke with multiple dealerships while shopping for my new Honda, but Tarig at Pacific Honda absolutely hit the home run out of the park. From the very beginning, he was honest, straightforward, extremely responsive, and incredibly quick. He made the entire process smooth, easy, and stress-free. There was no runaround, no unnecessary pressure, and no feeling like I was being played with. He genuinely made me feel like he valued my business. JR, the manager, and Lua in Finance were equally outstanding. They continued the same level of professionalism, honesty, and customer service throughout the entire process. Everyone worked together to make what can normally be a long and frustrating dealership experience feel surprisingly easy. After leasing many cars, I can confidently say that this is how a dealership experience should be. Pacific Honda has set a very high standard for customer service, and I will absolutely be coming back when my other leases are up. If you're shopping for a Honda, I highly recommend Tarig, JR, and Lua at Pacific Honda. They earned my business and my trust. Five stars without hesitation! ⭐️⭐️⭐️⭐️⭐️
I’ve leased many vehicles over the years and have dealt with quite a few dealerships, so I can honestly say that my experience at Pacific Honda was one of the best I’ve ever had. I spoke with multiple dealerships while shopping for my new Honda, but Tarig at Pacific Honda absolutely hit the home run out of the park. From the very beginning, he was honest, straightforward, extremely responsive, and incredibly quick. He made the entire process smooth, easy, and stress-free. There was no runaround, no unnecessary pressure, and no feeling like I was being played with. He genuinely made me feel like he valued my business. JR, the manager, and Lua in Finance were equally outstanding. They continued the same level of professionalism, honesty, and customer service throughout the entire process. Everyone worked together to make what can normally be a long and frustrating dealership experience feel surprisingly easy. After leasing many cars, I can confidently say that this is how a dealership experience should be. Pacific Honda has set a very high standard for customer service, and I will absolutely be coming back when my other leases are up. If you're shopping for a Honda, I highly recommend Tarig, JR, and Lua at Pacific Honda. They earned my business and my trust. Five stars without hesitation! ⭐️⭐️⭐️⭐️⭐️
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Claudia, thank you for your kind review; we are happy to pass along your comments to the team here at Pacific Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good service , nice people , very helpfull all 3 people who help'd us ! 100 % service
Good service , nice people , very helpfull all 3 people who help'd us ! 100 % service
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Victor, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
It was an easy, professional purchase , all phases of the lease was acceptable . Turnscout, it was actually a pleaseant purchase.
It was an easy, professional purchase , all phases of the lease was acceptable . Turnscout, it was actually a pleaseant purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience and customer service from Chris C in sales! No hassle, no pressure, and an enjoyable experience. First time not using an auto broker in 15 years and Chris made everything easy.
Great experience and customer service from Chris C in sales! No hassle, no pressure, and an enjoyable experience. First time not using an auto broker in 15 years and Chris made everything easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Pacific Honda! Feel free to reach out to us if you need anything. Have a wonderful day.
Pacific Honda Service Center was absolutely fantastic when they diagnosed what maintenance my car needed, with how they did the repairs, and how speedily everything was done.
Pacific Honda Service Center was absolutely fantastic when they diagnosed what maintenance my car needed, with how they did the repairs, and how speedily everything was done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Madison, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!
Pacific Honda Service Center was absolutely fantastic when they diagnosed what maintenance my car needed, with how they did the repairs, and how speedily everything was done.
Pacific Honda Service Center was absolutely fantastic when they diagnosed what maintenance my car needed, with how they did the repairs, and how speedily everything was done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This was my second time bringing in my Civic Type R in for an oil change with Pacific Honda and I couldn’t be any happier with their team. Erick C. was my advisor once again and he was very kind and friendly as always. I appreciate the communication from him and his team. The tech was careful with my car and I even got a video of the inspection which was really nice to see! Once again thank you Pacific Honda and Erick for taking care of me and my vehicle!
This was my second time bringing in my Civic Type R in for an oil change with Pacific Honda and I couldn’t be any happier with their team. Erick C. was my advisor once again and he was very kind and friendly as always. I appreciate the communication from him and his team. The tech was careful with my car and I even got a video of the inspection which was really nice to see! Once again thank you Pacific Honda and Erick for taking care of me and my vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excelente customer service but still having same problem with my 2025 crv honda is saying that the car have a bad engine so going to replace it it a lemon but at lease I had a rental car from u guys into my car get fix it been at pacific honda twin first times all the ligth went on like a christmas tree the second times at the dealership for the same problem second times lose all the power on the engine had a bad shake went u turn on the air conditioner
Excelente customer service but still having same problem with my 2025 crv honda is saying that the car have a bad engine so going to replace it it a lemon but at lease I had a rental car from u guys into my car get fix it been at pacific honda twin first times all the ligth went on like a christmas tree the second times at the dealership for the same problem second times lose all the power on the engine had a bad shake went u turn on the air conditioner
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great service and the people who work there are very friendly and efficient. Been going there for 10 years.
Great service and the people who work there are very friendly and efficient. Been going there for 10 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car