Reviews
I had a great experience with the service department during my oil change! The staff was friendly, professional, and attentive from start to finish. They made the entire process smooth and stress-free, kept me informed, and provided excellent customer service throughout my visit. I truly appreciate the care and attention they gave me and my vehicle. Overall, the service was outstanding, and I’m very happy with my experience. I highly recommend this dealership to anyone looking for quality vehicle maintenance and excellent customer care!
I had a great experience with the service department during my oil change! The staff was friendly, professional, and attentive from start to finish. They made the entire process smooth and stress-free, kept me informed, and provided excellent customer service throughout my visit. I truly appreciate the care and attention they gave me and my vehicle. Overall, the service was outstanding, and I’m very happy with my experience. I highly recommend this dealership to anyone looking for quality vehicle maintenance and excellent customer care!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I don’t understand having an appointment for an oil change and it taking over 2 hours and all of the workers were annoyed with everything and everyone.
I don’t understand having an appointment for an oil change and it taking over 2 hours and all of the workers were annoyed with everything and everyone.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I bought my car there I always went to have my car serviced there but I never like the service there because they are so rude specially the supervisor service there so I went to different places . Now I know a lot of new advisors there I decide to go back there . Brayan he helped me he really nice and helpful.
I bought my car there I always went to have my car serviced there but I never like the service there because they are so rude specially the supervisor service there so I went to different places . Now I know a lot of new advisors there I decide to go back there . Brayan he helped me he really nice and helpful.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lelisa, thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out! Jeff Young (858) 522-1234 [email protected]
Everything went well. I assume the 4 recalls was done properly. I wasn't happy that I spent all that money on the vehicle and it had 4 recalls. I have also sent several friends and reatives to my salesman for decades. The recalls is disappointing.
Everything went well. I assume the 4 recalls was done properly. I wasn't happy that I spent all that money on the vehicle and it had 4 recalls. I have also sent several friends and reatives to my salesman for decades. The recalls is disappointing.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cynthia, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to Jeff Young at (858) 522-1234 or [email protected].
Buying car is a tedious process, however, the staff at Pacific Honda, with their friendly and warm welcome and personal demeanor, made it a more pleasant experience.
Buying car is a tedious process, however, the staff at Pacific Honda, with their friendly and warm welcome and personal demeanor, made it a more pleasant experience.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Laura, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I called & got an appt the same day, got in, they estimated an hour, took 1.75 hrs..no problem., all done well. Oil change, tires rotated, showed 80% life left.
I called & got an appt the same day, got in, they estimated an hour, took 1.75 hrs..no problem., all done well. Oil change, tires rotated, showed 80% life left.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Barbara, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The staff is very friendly and carefully explained the style options and features of each car. This is about the 5th car we have bought from Pacific Honda.
The staff is very friendly and carefully explained the style options and features of each car. This is about the 5th car we have bought from Pacific Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Keith, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The service department is top-notch. Professional and attuned to the customer’s needs. Highly recommended.
The service department is top-notch. Professional and attuned to the customer’s needs. Highly recommended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bruce, thank you so much for your positive comments about Pacific Honda! Please don't hesitate to reach out if there's anything additional we can do for you.
The employees are friendly and knowledgeable. The location in Kearny Mesa is centrally located and easily accessible to most of San Diego County.
The employees are friendly and knowledgeable. The location in Kearny Mesa is centrally located and easily accessible to most of San Diego County.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Angela from the autoservice was amazing! Very professional and very accommodating! My CRV 2025 is still great car! Happy wi t h the car and the service
Angela from the autoservice was amazing! Very professional and very accommodating! My CRV 2025 is still great car! Happy wi t h the car and the service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.