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Pacific Honda

(1,187 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:30pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:30pm
Tuesday 8:30am–9:00pm 7:00am–6:30pm
Wednesday 8:30am–9:00pm 7:00am–6:30pm
Thursday 8:30am–9:00pm 7:00am–6:30pm
Friday 8:30am–9:00pm 7:00am–6:30pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–7:00pm Closed

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Reviews

(1,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I have sold and leases multiple cars from Pacific Honda and won?t go anywhere else. They are friendly and fair. Never a negative experience. Ask for Ryan, he is the best

I have sold and leases multiple cars from Pacific Honda and won?t go anywhere else. They are friendly and fair. Never a negative experience. Ask for Ryan, he is the best

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Tracy, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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Oustanding staff, friendly, very relaxed lounge room and great service on my 2022 Honda Accord. Most likely recommended.

Oustanding staff, friendly, very relaxed lounge room and great service on my 2022 Honda Accord. Most likely recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Pacific Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

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Great place to buy a car. A lot of good people here. Highly recommend this place!

Great place to buy a car. A lot of good people here. Highly recommend this place!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great job servicing my 2021 Honda Civic Type R in a fast and reliable way. Thanks team

Great job servicing my 2021 Honda Civic Type R in a fast and reliable way. Thanks team

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Professional and knowledgeable staff . They explain whatever they need to fix Highly recommended. Easy to schedule with them .

Professional and knowledgeable staff . They explain whatever they need to fix Highly recommended. Easy to schedule with them .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Mr. Christopher Celis consistently provides outstanding service and demonstrates a high level of professionalism, dedication, and expertise in everything he does. He is responsive, knowledgeable, and always willing to go the extra mile to ensure that questions are answered promptly and issues are resolved efficiently. His commitment to customer satisfaction, attention to detail, and positive attitude make him a valuable asset to any organization. Mr. Celis consistently exceeds expectations by delivering exceptional support, maintaining clear communication, and ensuring that every interaction is handled with care and professionalism. It is truly a pleasure working with Mr. Christopher Celis, and his exceptional service deserves recognition and appreciation.

Mr. Christopher Celis consistently provides outstanding service and demonstrates a high level of professionalism, dedication, and expertise in everything he does. He is responsive, knowledgeable, and always willing to go the extra mile to ensure that questions are answered promptly and issues are resolved efficiently. His commitment to customer satisfaction, attention to detail, and positive attitude make him a valuable asset to any organization. Mr. Celis consistently exceeds expectations by delivering exceptional support, maintaining clear communication, and ensuring that every interaction is handled with care and professionalism. It is truly a pleasure working with Mr. Christopher Celis, and his exceptional service deserves recognition and appreciation.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Professional and respectful. Services provided in a timely manner. Pricing was fair and reasonable for the services provided.

Professional and respectful. Services provided in a timely manner. Pricing was fair and reasonable for the services provided.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The staff member I had was funny and sociable. They worked through the issue and if you’re military say hi!

The staff member I had was funny and sociable. They worked through the issue and if you’re military say hi!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service all around. Great attitudes. Every one was very helpful and didn't beat around the bish and says it to you straight foward

Great service all around. Great attitudes. Every one was very helpful and didn't beat around the bish and says it to you straight foward

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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The work order and survey were addressed and sent to Kurt instead of Cynthia Kaufman. Therefore, I was not notified when the vehicle was ready. I am the only person in the family that has ever had this car serviced.

The work order and survey were addressed and sent to Kurt instead of Cynthia Kaufman. Therefore, I was not notified when the vehicle was ready. I am the only person in the family that has ever had this car serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Cynthia, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to Jeff Young at (858) 522-1234 or [email protected] when you have a chance. Thank you, and we look forward to hearing from you.

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