Reviews
Tony and the staff in the Service Dept are very pleasant
Tony and the staff in the Service Dept are very pleasant to work with. They are courteous and professional. They make the service process very simple and easy from getting the loaner to having the car washed before pick up! Great job! Thanks!
Tony and the staff in the Service Dept are very pleasant
Tony and the staff in the Service Dept are very pleasant to work with. They are courteous and professional. They make the service process very simple and easy from getting the loaner to having the car washed before pick up! Great job! Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our team at Audi Escondido appreciates your feedback on the service department. We're glad the loaner process and car wash met your needs. Thank you for sharing your experience.
The service advisors are very knowledgeable and
The service advisors are very knowledgeable and conscious. I continue to drive to Escondido vs the Carlsbad service.
The service advisors are very knowledgeable and
The service advisors are very knowledgeable and conscious. I continue to drive to Escondido vs the Carlsbad service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re glad our team’s expertise keeps you coming back to Audi Escondido. Thank you for your loyalty.
My recent experience with Audi during the repair of my
My recent experience with Audi during the repair of my Q5 hybrid was truly outstanding. From start to finish, the service was exemplary and set a very high standard for professionalism and customer care. The entire team demonstrated exceptional expertise, clear and proactive communication, and genuine dedication to quality. Every interaction reflected precision, reliability, and pride in their work. This was, without question, one of the best service experiences I have had with any automotive brand, and it further reinforces my confidence in Audi and its exceptional service team. Highly recommended.
My recent experience with Audi during the repair of my
My recent experience with Audi during the repair of my Q5 hybrid was truly outstanding. From start to finish, the service was exemplary and set a very high standard for professionalism and customer care. The entire team demonstrated exceptional expertise, clear and proactive communication, and genuine dedication to quality. Every interaction reflected precision, reliability, and pride in their work. This was, without question, one of the best service experiences I have had with any automotive brand, and it further reinforces my confidence in Audi and its exceptional service team. Highly recommended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your detailed feedback about your Q5 hybrid service. Audi Escondido values your confidence and recommendation. Our team is committed to maintaining these high standards.
I absolutely love the service department of Audi of
I absolutely love the service department of Audi of Escondido! They are thorough, honest, respectful, and very helpful. My favorite is the video they send of the overall assessment of the car. Their prices are also within reason.
I absolutely love the service department of Audi of
I absolutely love the service department of Audi of Escondido! They are thorough, honest, respectful, and very helpful. My favorite is the video they send of the overall assessment of the car. Their prices are also within reason.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everyone was very Accommodating and friendly I will
Everyone was very Accommodating and friendly I will definitely bring my Audi again to your service department for all my needs for my car. I also enjoy the coffee and refreshments. I also appreciate the service department washing my car
Everyone was very Accommodating and friendly I will
Everyone was very Accommodating and friendly I will definitely bring my Audi again to your service department for all my needs for my car. I also enjoy the coffee and refreshments. I also appreciate the service department washing my car
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words about our service and hospitality at Audi Escondido. Our team is glad you enjoyed the refreshments and car wash. Thank you for choosing us for your Audi needs.
I was there for oil change and the service was excellent,
I was there for oil change and the service was excellent, provided me with information needed.
I was there for oil change and the service was excellent,
I was there for oil change and the service was excellent, provided me with information needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Audi Escondido for your oil change. We appreciate your feedback and are glad our team could assist you with the information you needed.
Everyone is so nice, welcoming and accommodating at Audi
Everyone is so nice, welcoming and accommodating at Audi Escondido. I worked with Brandon on a certified pre-owned Q3 and he was very helpful and knowledgeable. I loved that he wasn’t pushy and respected my process of needing time to think about it. He did a great job throughout the deal. You can tell it’s a good environment and great team they have there!
Everyone is so nice, welcoming and accommodating at Audi
Everyone is so nice, welcoming and accommodating at Audi Escondido. I worked with Brandon on a certified pre-owned Q3 and he was very helpful and knowledgeable. I loved that he wasn’t pushy and respected my process of needing time to think about it. He did a great job throughout the deal. You can tell it’s a good environment and great team they have there!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your recognition of our team's approach at Audi Escondido. It’s good to know you felt comfortable during your certified pre-owned Q3 experience. Thank you for sharing your thoughts.
Very efficient, organized, pleasant, professional, along
Very efficient, organized, pleasant, professional, along with thorough communication make Audi Escondido worthy of the highest rating. Eric, Tony & Greg have consistently delivered excellent service and make it worth the longer commute for service.
Very efficient, organized, pleasant, professional, along
Very efficient, organized, pleasant, professional, along with thorough communication make Audi Escondido worthy of the highest rating. Eric, Tony & Greg have consistently delivered excellent service and make it worth the longer commute for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your recognition of our team's professionalism and communication. Audi Escondido values your loyalty and the effort you make to visit us. Thank you for sharing your experience.
Brought my S4 here many times.
Brought my S4 here many times. Greg, Tony and Eric are the best in the business. Fantastic customer service. Won't go anywhere else!!!
Brought my S4 here many times.
Brought my S4 here many times. Greg, Tony and Eric are the best in the business. Fantastic customer service. Won't go anywhere else!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your continued trust in Audi Escondido. Our team is glad to provide consistent service for your S4. Thank you for sharing your experience.
Great service writer!
Great service writer! Detailed overview of the process and stayed in constant communication. Car was completed on time and no issues
Great service writer!
Great service writer! Detailed overview of the process and stayed in constant communication. Car was completed on time and no issues
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback about our service team. It's good to know the process and communication met your expectations. Thank you for choosing Audi Escondido.