Reviews
Islam and kim were great.
Islam and kim were great. They really tried to make my experience the best it could be. They did an excellent job and deserve the recognition.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jack was incredible in helping us find what was best for
Jack was incredible in helping us find what was best for our family and went above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Better then service from the Jeep dealer on Balboa Ave.
Better then service from the Jeep dealer on Balboa Ave. and plan to come back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Daejon had Excellent service, took my rebel in for a oil
Daejon had Excellent service, took my rebel in for a oil change, tire rotation, fluids, and inspection for it's first service after driving it coast to coast. Couldn't be more pleased. In and out the door in just over an hour and half.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Not a great experience at all.
Not a great experience at all. Took my jeep there for routine oil change, tire rotation, and inspection. They service advisor was super rude and unfriendly the entire time, never gave me his name and never asked about anything else on the car I might want looked at. He told me it would take about 2 hours to finish and they would call when it was ready, so my wife picked me up and we went home. After 4-5 hours of not hearing from the dealership, I gave them a call to inquire about the progress. It took 30+ min and several tries to get ANYONE on the phone let alone my service advisor. When I finally did get someone on the phone it was a female employee and I asked about the progress and whether or not the car was ready yet. After giving her both my license plate #, my name and my VIN # she tells me she DOESN'T KNOW WHERE MY CAR IS. Obviously, this was extremely frustrating, especially since you are a smaller dealer, how hard is it to walk outside and see if you see it or ask the mechanics? She then hungup without ever helping me understand where the xxxx my Jeep was. I immediately drove to the dealership to see my jeep sitting in the service bay, completed. Who knows how long it had been ready, likely several hours. I will NEVER return to this dealership and I will make it my mission to ensure no one else I know does as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Charlie made the deal quick, easy and fair.
Charlie made the deal quick, easy and fair. He was very knowledgeable about the vehicle I purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fastest deal I have ever done!
Fastest deal I have ever done! I was in and out of the dealrship in 2 hours with our new car. Alfonzo and finance were amazing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The car-buying experience at this dealership was pretty
The car-buying experience at this dealership was pretty much seamless and professional -- from the very helpful and non-pushy sales reps, to my selection of the vehicle and test drive to the financing process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Service team - review
I had a tow hitch installed. The job was done quickly. Both the service advisor and the mechanic were very helpful. I am very happy with the job. I will return for additional jobs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marc, thank you so much for your positive comments about San Diego Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!
Terrible
Terrible. Didn?t even try to fix my jeep that had electrical issues but they changed me anyway.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like the opportunity to address your concerns. Please reach out to us directly at (619) 224-4151 when you have a chance. Thank you, and we look forward to hearing from you.
