San Diego Chrysler Dodge Jeep RAM

Kimberly is very nice and knowledgeable. She helped me with my car with a happy attitude. I give 1000 stars! Thank you Kimberly!

The staff is alway courteous and helpful. Scheduling handled well. The time for oil change and maintenance check was almost 2 hours.

I was sold a Raptor with a clear Carfax, but found out it was involved in an accident after trying to trade it in. I was told that dealerships cross verify information with multiple car reporting companies to verify the vehicle's information. I would like resolution regarding this issue.

All the people I worked with - sales and finance - were all prompt, informative and reasonable.

I received good and timely service from service advisor. My car was done within the day.

Last time I took my car in to San Diego Chrysler Dodge Jeep Ram for 3 repairs and brought it home with 6 new issues (like 3 years ago). Took over 9 more visits to get the new issues fixed. Took it back 5 times to try and get my AC fixed (was working when I brought it in). Every time, the techs said it was something different and I would have to make another appointment to bring it in. The last time, their techs said the problem was my instrument cluster and told me it could not be fixed...SORRY!. I finally, took my car to an electrical repair shop and they fixed it in less than an hour. Come to find out, SD Chrysler techs had left a wire disconnected under the dash. I brought the repair bill to the Dealership GM and he reimbursed me for the cost. Then he told me I could never bring my car back to SD Chrysler for repairs (even though I bought it there new and have a Lifetime Powertrain and Lifetime Added Care Plus Warrantee). He said my 2008 Chrysler 300 is too old and they refuse to work on it any longer. The General Manager told me I would have to find another dealership to have my warrantee work done.

excellent service and communications during this repair for my 2021 Jeep grand Cherokee 4x4 suv

Completely unprofessional, unreliable, and refused to communicate about my car repairs. In addition the manager mocked the fact that we are a military family who was going to miss a Thanksgiving gathering because we had no vehicle for my family. He said I can pay out of pocket for a rental ($50 a day) and he doesn't see the problem. This manager only corresponded via text. Absolutely, unprofessional and at time sarcastic. We have live in several states and this is the worst experience we have had with a Dodge Dealership. Except for YaYa who tried to assist us and was very kind.

Rob was extremely professional and helpful. He made sure I understand all the information, responded to all my questions and stayed past work hours so I can leave with my new car.

Everytime I have taken my ram in for service. The staff has been friendly, courteous, and explain in detail about what's is happening with your vehicle. Top notch grew. Gigi, was especially helpful. Thanks Dodge.