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Fiesta Ford

(2,081 reviews)

Reviews

(2,081 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Job well done!

I brought the car in for oil change and Annie told me the engine mounts needed to be replaced soon and it was covered under my extended warranty. I needed the car at the time so set up the fix during Christmas break. The car needed to stay in the shop for two days and I was offered a loaner which I decided we did not need. Everything went well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience

I brought my 2013 Ford Explorer in to have the "Service Engine Soon" warning light checked. It was staying on all the time. This was repaired per request. They also checked my rear climate control and reset tire pressure in all 4 tires, all at no charge. When I went to pick it up, it was also washed and vacuumed. I did have to leave it overnight, but the service technician kept me informed through out the process. Completely satisfied with the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My experiences with Fiesta Ford

I had multiple bad experiences arranging to lease my car. The saleswoman made promises that were not carried out and was totally incompetent. I cannot wait for my lease to expire so I can deal with another dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very Pleased with Fiesta Ford

Everyone is professional, helpful and a pleasure to deal with. You all go above and beyond to make my experience is a good one. You even washed my Edge for me. Thank you! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We love our Ford Explorer Limited!!

We purchased a used Ford Explorer Limited and it is a beautiful vehicle. We were very happy with our salesman, Marcos. He was genuine and honest and I especially appreciate that he didn't put the high pressure sales routine that we've experienced at other dealerships. It was a pleasure working with Marcos and I'd recommend him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fixed broken handle

Fixed my car, under warranty, no issues, done the same day.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services. Clean Facilities.

Friendly staff. Comfortable waiting area. Car was serviced very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Weeks Plumbing Satified Customers!!

Weeks Plumbing was 100% satisfied with all the hard work we received from Ford. We are happy customers and have been a ford family for years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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truley customer service oriented

I purchased a 2014 ford fiesta, and the staff was so friendly and willing to help! I love fiesta ford and have been recommending everyone I know to go check it out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great experience and services

Great buying experience everyone was very friendly and helpful made it very easy to make my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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