Reviews
I did not have an appointment, and Alex was really kind
I did not have an appointment, and Alex was really kind and helpful to take my Nissan Rogue in for service, he as always does, gave me advise on my service needs, and my Rogue was ready sooner than promised, thank you Alex Corona for always providing great service.
I did not have an appointment, and Alex was really kind
I did not have an appointment, and Alex was really kind and helpful to take my Nissan Rogue in for service, he as always does, gave me advise on my service needs, and my Rogue was ready sooner than promised, thank you Alex Corona for always providing great service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Alex was able to accommodate you without an appointment and get your Nissan Rogue taken care of ahead of schedule. Alex truly embodies the level of care and expertise we strive to provide every customer, and we'll make sure he knows how much you appreciate him. We look forward to seeing you again — appointment or not! 😊
Torre Nissan has dishonest employees.
Torre Nissan has dishonest employees. After buying the car ,there are problems they lie to you . When trading in your car they do not put their name on the title and do not contact DMV . Jasmine,is bipolar and verbally abusive
Torre Nissan has dishonest employees.
Torre Nissan has dishonest employees. After buying the car ,there are problems they lie to you . When trading in your car they do not put their name on the title and do not contact DMV . Jasmine,is bipolar and verbally abusive
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience, as this doesn’t reflect the level of service we strive to provide at Torre Nissan. We take all customer concerns seriously and would like the opportunity to make this right. The issues you’ve described regarding your trade-in title processing and post-purchase problems are not consistent with our standard procedures, and we’d like to investigate what happened in your specific case. Please call me directly at (760)777-8999 ext 3007 so we can review your transaction, address the title transfer concerns, and resolve any vehicle issues you’re experiencing. We’re committed to finding a solution that works for you. We appreciate your business and the chance to earn back your trust. Sincerely, Cecilia Ramirez Customer Relations Manager Torre Nissan
I am very happy with my service at Torre Nissan in La
I am very happy with my service at Torre Nissan in La Quinta. The customer service there has always been great to me. Thank you to Juan Castillo and the service team for your work.
I am very happy with my service at Torre Nissan in La
I am very happy with my service at Torre Nissan in La Quinta. The customer service there has always been great to me. Thank you to Juan Castillo and the service team for your work.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your experience! We're thrilled to hear that Juan Castillo and our service team have consistently provided you with great customer service. Your satisfaction means everything to us, and we truly appreciate your loyalty to Torre Nissan in La Quinta. We look forward to continuing to serve you in the future!
Torre Nissan is truly the best in the business!
Torre Nissan is truly the best in the business! Sem Vaquero will always go above and beyond my customer needs. He is the best in professionalism and customer service! All other staff are very courteous and helpful. The service technicians always perform the best work on my vehicles!
Torre Nissan is truly the best in the business!
Torre Nissan is truly the best in the business! Sem Vaquero will always go above and beyond my customer needs. He is the best in professionalism and customer service! All other staff are very courteous and helpful. The service technicians always perform the best work on my vehicles!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for this wonderful review! We're thrilled to hear about your outstanding experience with Sem Vaquero and our entire team at Torre Nissan. Sem truly is exceptional, and we're proud to have him representing our commitment to going above and beyond for every customer. We'll make sure to share your kind words with him and our service technicians – they'll be delighted to know their hard work and professionalism made such a positive impact. Your trust in us means everything, and we look forward to continuing to serve you and your vehicles for years to come. Thank you for being part of the Torre Nissan family!
My recent experience with Torre Nissan, was exceptional,
My recent experience with Torre Nissan, was exceptional, I had my vehicle serviced and washed what outstanding service !!! I can always count on my service advisor Juan Castillo, to get the job down…always brings up any issues to my attention. and it’s always a pleasure to talk my Cecilia Ramirez, customer service manager their at Torre Nissan, always communicating with me making sure that I’m getting treated like family… Thank Torre Nissan for continuing your excellent service !!! Thank You Juan, for your outstanding service.
My recent experience with Torre Nissan, was exceptional,
My recent experience with Torre Nissan, was exceptional, I had my vehicle serviced and washed what outstanding service !!! I can always count on my service advisor Juan Castillo, to get the job down…always brings up any issues to my attention. and it’s always a pleasure to talk my Cecilia Ramirez, customer service manager their at Torre Nissan, always communicating with me making sure that I’m getting treated like family… Thank Torre Nissan for continuing your excellent service !!! Thank You Juan, for your outstanding service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Juan Castillo and Cecilia Ramirez provided you with such outstanding service. Juan’s attention to detail and communication, along with Cecilia’s dedication to making sure every customer feels like family, truly represent what we strive for at Torre Nissan. We’re so grateful for your continued trust in us and appreciate your kind words about our team. It’s customers like you who make what we do so rewarding! We look forward to serving you again soon. Thank you for being part of the Torre Nissan family!
My experience with Torre Nissan has been awesome, Didn’t
My experience with Torre Nissan has been awesome, Didn’t have to wait long… Torre Nissan always treats me like family! I always request Juan Castillo, best service manager ever. Always in the know of what I need to keep my vehicle running great. Cecilia Ramirez, Best Customer Service Manger ever !!!! That’s why I keep coming back to Torre Nissan Thank you
My experience with Torre Nissan has been awesome, Didn’t
My experience with Torre Nissan has been awesome, Didn’t have to wait long… Torre Nissan always treats me like family! I always request Juan Castillo, best service manager ever. Always in the know of what I need to keep my vehicle running great. Cecilia Ramirez, Best Customer Service Manger ever !!!! That’s why I keep coming back to Torre Nissan Thank you
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your experience! We're thrilled to hear that Juan Castillo and Cecilia Ramirez have been taking such great care of you and your vehicle. They truly are exceptional members of our Torre Nissan family, and we'll make sure to pass along your kind words to them—they'll be so happy to hear this! We pride ourselves on treating our customers like family, and it means the world to us that you feel that way. We look forward to continuing to serve you for many miles to come! Thank you for choosing Torre Nissan!
Enrique gave me good service ,took care of my problem and
Enrique gave me good service ,took care of my problem and was very helpful with my car issue .
Enrique gave me good service ,took care of my problem and
Enrique gave me good service ,took care of my problem and was very helpful with my car issue .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your experience! We're thrilled to hear that Enrique provided you with excellent service and was able to resolve your car issue. He's a valued member of our team, and we'll make sure to share your kind words with him. We appreciate your business and look forward to serving you again in the future
The people at Torte Nissan are knowledgeable and
The people at Torte Nissan are knowledgeable and courteous. They are quick, efficient, and did a great job with the car. My first time there and will be back.
The people at Torte Nissan are knowledgeable and
The people at Torte Nissan are knowledgeable and courteous. They are quick, efficient, and did a great job with the car. My first time there and will be back.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the wonderful review! We're thrilled to hear that your first visit to Torre Nissan was such a positive experience. Our team takes great pride in providing knowledgeable, courteous service while getting you back on the road quickly. We truly appreciate your kind words and look forward to serving you again in the future!
Fast and efficient service.
Fast and efficient service. Answered all if my questions and expedited the paperwork delivery to us in Canada. Great experience.
Fast and efficient service.
Fast and efficient service. Answered all if my questions and expedited the paperwork delivery to us in Canada. Great experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kirby, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Torre Nissan!
Welcomed by Carlos Reyes and told him of our automobile
Welcomed by Carlos Reyes and told him of our automobile needs. He directed us to two vehicles that fit that need and he obliged us with a straight forward and honest negotiation which resulted in transaction that satisfied us. No hassle and no pressure. Everything went smoothly and as expected from a customer standpoint. Recommend company and Carlos.
Welcomed by Carlos Reyes and told him of our automobile
Welcomed by Carlos Reyes and told him of our automobile needs. He directed us to two vehicles that fit that need and he obliged us with a straight forward and honest negotiation which resulted in transaction that satisfied us. No hassle and no pressure. Everything went smoothly and as expected from a customer standpoint. Recommend company and Carlos.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tony & Kathi, thank you for your kind review; we are happy to pass along your comments to your Sales person Carlos Reyes and the team here at Torre Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!