Great experience for purchasing the car. The obligatory extended service contract and car waxing sales pitch at financing but not too pushy. The dealership is under construction but a new showroom is opening soon. Salesmen Patrick was great to explain the various features of the XC60.
I just can not express how much we are pleased with this dealership. Ted my service advisor is my favorite person who always goes out his way to deliver an excellent customer service.
Thank you so much!
Ted was wonderful to work with. He was friendly on check-in, and made sure I had a loaner so I could run pre-Thanksgiving errands while my car was being serviced. The service cost exactly what he said it would, and my car runs great!
Bought a new HRV had a great experience. Rick was our salesman was not pushy treated my family nicely. Facility was nice and clean. CJ the manager gave us a fair deal. Would recommend friends and family to Hersons Honda.
John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Easiest car buying experience ever. Sheehy offered a fair price upfront that crushed the competition. All fees were disclosed and there were no surprises. They worked diligently to secure the exact vehicle we desired, rather than attempt to push us to buy an on-hand version. Sheehy demonstrated they are not a traditional dealership who always looks for the big kill (roll the consumer). Chris La Porte is an amazing and uncomplicated person. If you want a Subaru, shop the rest to confirm the price, but Sheehy will work to deliver exactly what you want at a fair, extremely competitive price. We will look to use them again.
After a 6 month car search Diante M. and Danny (the GM) made the car buying process painless. They are professional, fair, and a pleasure to do business with Volvo again. Thanks Danny and Diante. You guys are the best!
To Kevin with his persistence he got me into the door, to Keith who walked me through the most tedious paper work and answering my layman questions with patience. To Robert who had the patience to walk me thru the car buying process and explaining in DETAIL all the trims on Volvo cars. At the end explaining everything about the car and setting me up electronically! Keep It up and thank you.
Finding the car you like and want to buy is easy today with all the online resources. Finding the IDEAL car salesperson is not that easy unless you stop by or arrange an appointment with IRIS HARLEY at Volvo Cars Silver Spring. We were fortunate to be introduced to her when we went to look at a car we found online at her dealership. With all the bells and whistles on the cars today it is great to find Iris who knows her Volvo cars inside and out. She gave us great insight into what the car was about and knew what she was talking about. When we went to pick up the car she gave us a thorough introduction and overview of each and every bell and whistle. She gave us all the time we needed to feel comfortable when driving away. If you are in the market for a Volvo, which you should be, this is our fourth, get in touch with Iris and make the car buying issue a smooth and believe it or not, enjoyable process. She is a delight. Her Sales Manager Noah Greaney is also an asset to the dealership. Straight forward and easy to work with. You can tell he has a strong background in the automotive industry with a yes, sense of humor too!!
The salesperson (Iris) was simply delightful, helpful & well versed on the vehicle that I had an interest in! The Finance team was thorough & efficient making the process not at all painful! I did my part & they certainly did theirs. Would definitely refer Herb Gordon Silver Spring & buy from them again!
Had a great experience acquiring my new to me xc90 Look forward to dealing with Brady and everyone else in the future Ease back on the new car smelll?
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