La Quinta Chevrolet

Recommendation is for Service Department ONLY, The Service Department personnel at the intake desk are friendly and quite competent in their work. They make the experience a positive one.

I bring my vehicle in for service at this dealership as the technicians and service representatives are top notch, and the prices are reasonable. They always perform the repairs on budget and on time.

After explaining the problem and what I'd already tried towards fixing it, they took a practical and cautious approach to keep the immediate costs to a minimum. I was very pleased with this kind of action, rather than just going full speed ahead and possibly creating a bigger problem. We're keeping an eye on things for now knowing that there will probably be more work to be done as the root problem becomes better identified.

I really like the convience to my home of the dealership, the communication from the service writer and clean work done to my 2016 Chevy Volt, I brought it in for work to be able to pass a smog check. I paid $3000 plus for the work, the check engine light was off and I was ready to get a smog check, the problem is I still had two monitors that were not current, and was not able to get my certificate, I was told to do drive cycles, my service writer told me I have to drive the car to get the monitors to come on, I did drive I did as I was told, take it back for retest and a P0420 code pops and my check engine light is back on. This could as simple as a O2 sensor but could be another expensive repair of a catalytic converter. Had the Volt Tech cleared all the monitors I could have had my smog check and not now be stuck with a potential expensive repair to be honest after spending $3000 I can't really afford. I really like the dealership and wish that on 15 January when I brought it back they would have had the Volt Tech check it out and get all the monitor drive cycles monitors corrected, even do the drive cycles, if a smog Tech can find them the Volt Tech should have cleared them. I am really bummed about because I like the service writer but I feel like I am screwed now. I really want to be able to give the dealership a better review, but I am super frustrated by this experience. I love my Volt, it is an amazing car, I get this smog certificate and I will be happy for the next 2yrs.

Rosemary Chapman is the best salesperson ever, goes above and beyond for her clients! She will always take care of you!

Lots of communication during the repair process. No surprise fees. Professional. Friendly. Thumbs up ?

La Quinta Cadillac, has been servicing my vehicles (3) for the last I believe 6years and have never doubted the ability of any repairs made to my vehicle. The customer service Justin and Lorena have always been superb! I am always happy to see them and trust their expertise. Thank you again

Scott in service is always helpful and works around my busy schedule.

Ilene was great she made the buying process easy, and fast. Everyone was friendly and helpful. And I love my new ZR2 pick-up!

Great work in a timely manner and excellent communication during the repair process