Reviews
No follow up after they said they will order backup camera parts for my car
No follow up after they said they will order backup camera parts for my car
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We apologize for the lack of follow-up regarding the backup camera parts. We would appreciate the opportunity to look into this matter, but without additional information, we’re unable to identify the vehicle or the situation. We take your concerns seriously and strive to provide better communication and service to all our customers. Please contact us directly at 209-526-3320 or email [email protected].
Central Valley Nissan is great, they have the best service department, everyone is helpful and knowledgeable and I really appreciate them.
Central Valley Nissan is great, they have the best service department, everyone is helpful and knowledgeable and I really appreciate them.
- Customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our service department could deliver the attentive and knowledgeable care you deserved for your INFINITI QX80. Hearing that you appreciate everyone’s effort means a lot to us.
They were very helpful, very kind & very patient with me. Thanks 2 both of you
They were very helpful, very kind & very patient with me. Thanks 2 both of you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know our team was both kind and patient during your Ram ProMaster 3500 Window Van service visit. We appreciate you choosing us for maintenance and thank you for your five-star feedback.
I scheduled an oil change and they did it and recommended other items I should look at. However, it took me 30 minutes to pick up my car after they said that they were done and I had to come in and remind them to give me my car since they forgot.
I scheduled an oil change and they did it and recommended other items I should look at. However, it took me 30 minutes to pick up my car after they said that they were done and I had to come in and remind them to give me my car since they forgot.
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Great customer service, diligent, communicative, and overall I couldn’t have had a better experience.
Great customer service, diligent, communicative, and overall I couldn’t have had a better experience.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled to hear our team was diligent and communicative during your purchase of a used Tesla Model 3. John is glad you couldn’t have had a better experience. Enjoy the ride, and thank you for sharing your feedback.
I can’t recommend John Leder highly enough. Buying a new vehicle can sometimes be stressful, but John made the entire experience easy, enjoyable, and completely pressure-free. He was professional, attentive, knowledgeable, and genuinely listened to what I was looking for. Throughout the process, John was honest, responsive, and made sure every question was answered. He went above and beyond to make the purchase of my new Ram truck a great experience from start to finish. I’ve bought several vehicles over the years, and I can honestly say John is by far the best car salesman I’ve ever worked with. If you’re looking for someone who truly cares about his customers and provides exceptional service, ask for John Leder. You won’t be disappointed.
I can’t recommend John Leder highly enough. Buying a new vehicle can sometimes be stressful, but John made the entire experience easy, enjoyable, and completely pressure-free. He was professional, attentive, knowledgeable, and genuinely listened to what I was looking for. Throughout the process, John was honest, responsive, and made sure every question was answered. He went above and beyond to make the purchase of my new Ram truck a great experience from start to finish. I’ve bought several vehicles over the years, and I can honestly say John is by far the best car salesman I’ve ever worked with. If you’re looking for someone who truly cares about his customers and provides exceptional service, ask for John Leder. You won’t be disappointed.
- Customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear that your Ram truck purchase was easy and pressure-free, and that our team’s attentiveness and honesty made a difference. We’re glad we could address all your questions and make the experience enjoyable from start to finish. Thank you for sharing your feedback and for choosing us for your vehicle needs.
We came in on a somewhat of an emergency basis. We were immediately met by a service technician that reviewed our situation and then turned us over to Connor for a more detailed initial diagnosis. He is very professional and answered every question we had.
We came in on a somewhat of an emergency basis. We were immediately met by a service technician that reviewed our situation and then turned us over to Connor for a more detailed initial diagnosis. He is very professional and answered every question we had.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Nissan during your emergency visit. We’re pleased the service team handled your situation promptly and provided a thorough initial diagnosis. If there’s anything else we can assist with, feel free to reach out.
The service department takes good care of my car needs. Connor did his best as always.
The service department takes good care of my car needs. Connor did his best as always.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know our service team continues to take good care of your Pathfinder. We appreciate your loyalty and will share your praise with the team. Thanks for trusting us with your Nissan.
Easy to talk to Marcus was easy to talk to and helped my situation get solved. The solved the problem after investigating for about 2 hours
Easy to talk to Marcus was easy to talk to and helped my situation get solved. The solved the problem after investigating for about 2 hours
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad we could find and fix the issue on your INFINITI after a thorough investigation. Thank you for the 5-star rating and for trusting us with your service needs. We look forward to helping you again.
They would not cover the Maintenance up to the miles I purchased the car. They did not do all the maintenance they say vehicle needs before they sold to me. Rip off.
They would not cover the Maintenance up to the miles I purchased the car. They did not do all the maintenance they say vehicle needs before they sold to me. Rip off.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thanks for sharing your feedback. We're sorry to hear about your experience. After reviewing our records, we were unable to locate any service or sales history under your DealerRater information at Central Valley Nissan. We also noticed you mentioned working with a general manager named Shawn Hauen, but we do not have anyone by that name at any of our dealerships. Because of this, we're not sure if this review was intended for our Nissan dealership or another business. We'd appreciate the opportunity to clarify the situation. Please email your contact information and any details about your vehicle or purchase to [email protected] so we can investigate further. If this review was intended for a different dealership, we'd appreciate you letting us know as well. We look forward to hearing from you and resolving any confusion.