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Larry H. Miller Chrysler Jeep Dodge RAM Surprise

(2,306 reviews)
Visit Larry H. Miller Chrysler Jeep Dodge RAM Surprise
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Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2015 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 801-6389 (480) 801-6389
Used (480) 801-6348 (480) 801-6348
Service (480) 801-6488 (480) 801-6488

Reviews

(2,306 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Chrysler Jeep Dodge RAM Surprise from DealerRater.

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very bad service with Tom Rodriguez did not do a thorough...

very bad service with Tom Rodriguez did not do a thorough check on vehicle saying my battery was bad. Took battery to get tested and it’s completely fine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out. We appreciate your feedback as it is very important to our dealership. I would appreciate the opportunity to speak with you directly so that I may ensure that everything was handled properly. Please give me a call at your convenience. - Judd Kall, Service Manager, 623-537-5053

Great place to get a good deal. The sales rep Alex was...

Great place to get a good deal. The sales rep Alex was super, Got me a lower payment and interest rate as promised. The GM Marshall was super helpful and found me exactly what I was looking for and Jorge in finance got me an awesome deal. This was my 3rd vehicle purchased here and service continues to get better every time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful review! We truly appreciate your support of our dealership. - Marshall Clark, General Manager

I was very pleased with the service I received at LHM....

I was very pleased with the service I received at LHM. Took care of my oil change pretty fast and they even washed my car. I’m originally from LA and they’ve never done that for me out there. A definite 5 star rating from me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for coming to see us! Have a great day! - Marshall Clark, General Manager

Mark was awesome. He listened to my wants and needs and...

Mark was awesome. He listened to my wants and needs and exceeded my expectations. Will recommend him to everyone I know looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing our dealership. We are happy to see that Mark provided excellent support. - Marshall Clark, General Manager

Excellent customer service at the service department and...

Excellent customer service at the service department and the shuttle. It’s a difference between day and night to compare the Larry H. Miller Dealership in Surprise to the Moore Jeep dealership in Glendale (the Arrowhead area) I’d highly recommend the Larry H. Miller Dealership. Stay clear from the Moore Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thanks for the review! We appreciate your recommendation. - Marshall Clark, General Manager

Customer service was excellent. I was kept updated...

Customer service was excellent. I was kept updated throughout my vehicle service appointment. Needed to use their Huber service and it was fast and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! Have a wonderful day! - Marshall Clark, General Manager

Mike in Service was Great!

I had a recall on my 2016 Jeep Renegade. I made an appointment for the date and time I needed, and Mike was very helpful with the whole process once I was there. He even took the time to explain service contracts and didn’t pressure me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for stopping by! It was a pleasure assisting you. - Marshall Clark, General Manager

Service, professionalism and ease of purchase!

Steve and Allan were so wonderful to work with. With just a few text messages, a couple of phone calls and a quick meeting at my house, I am driving a new vehicle. I gave them a monthly price I could live with and they made it happen. Very pleased with the ease of this purchase so I could keep baking brownie bites and stick w/ my Saturday plans verses sitting around a dealership. A+ rating!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! Have a great day! - Marshall Clark, General Manager

I am pleased with the service. The parts were ordered,...

I am pleased with the service. The parts were ordered, service scheduled and work done properly. I am not happy with the phone service and ability to forward messages to the Service Dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for coming to see us, Skip! If we can be of any more assistance please feel free to reach out. Have a great day! - Marshall Clark, General Manager

KT was great to work with. He was friendly and easy to...

KT was great to work with. He was friendly and easy to deal with. All the staff we came into contact with that day was great including the finance dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for coming to see us! We appreciate your review. Come visit us again soon! - Marshall Clark, General Manager