Reviews
very bad service with Tom Rodriguez did not do a thorough...
very bad service with Tom Rodriguez did not do a thorough check on vehicle saying my battery was bad. Took battery to get tested and it’s completely fine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for reaching out. We appreciate your feedback as it is very important to our dealership. I would appreciate the opportunity to speak with you directly so that I may ensure that everything was handled properly. Please give me a call at your convenience. - Judd Kall, Service Manager, 623-537-5053
Great place to get a good deal. The sales rep Alex was...
Great place to get a good deal. The sales rep Alex was super, Got me a lower payment and interest rate as promised. The GM Marshall was super helpful and found me exactly what I was looking for and Jorge in finance got me an awesome deal. This was my 3rd vehicle purchased here and service continues to get better every time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this wonderful review! We truly appreciate your support of our dealership. - Marshall Clark, General Manager
I was very pleased with the service I received at LHM....
I was very pleased with the service I received at LHM. Took care of my oil change pretty fast and they even washed my car. I’m originally from LA and they’ve never done that for me out there. A definite 5 star rating from me.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for coming to see us! Have a great day! - Marshall Clark, General Manager
Mark was awesome. He listened to my wants and needs and...
Mark was awesome. He listened to my wants and needs and exceeded my expectations. Will recommend him to everyone I know looking for a new car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing our dealership. We are happy to see that Mark provided excellent support. - Marshall Clark, General Manager
Excellent customer service at the service department and...
Excellent customer service at the service department and the shuttle. It’s a difference between day and night to compare the Larry H. Miller Dealership in Surprise to the Moore Jeep dealership in Glendale (the Arrowhead area) I’d highly recommend the Larry H. Miller Dealership. Stay clear from the Moore Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review! We appreciate your recommendation. - Marshall Clark, General Manager
Customer service was excellent. I was kept updated...
Customer service was excellent. I was kept updated throughout my vehicle service appointment. Needed to use their Huber service and it was fast and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review! Have a wonderful day! - Marshall Clark, General Manager
Mike in Service was Great!
I had a recall on my 2016 Jeep Renegade. I made an appointment for the date and time I needed, and Mike was very helpful with the whole process once I was there. He even took the time to explain service contracts and didn’t pressure me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for stopping by! It was a pleasure assisting you. - Marshall Clark, General Manager
Service, professionalism and ease of purchase!
Steve and Allan were so wonderful to work with. With just a few text messages, a couple of phone calls and a quick meeting at my house, I am driving a new vehicle. I gave them a monthly price I could live with and they made it happen. Very pleased with the ease of this purchase so I could keep baking brownie bites and stick w/ my Saturday plans verses sitting around a dealership. A+ rating!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! Have a great day! - Marshall Clark, General Manager
I am pleased with the service. The parts were ordered,...
I am pleased with the service. The parts were ordered, service scheduled and work done properly. I am not happy with the phone service and ability to forward messages to the Service Dept.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for coming to see us, Skip! If we can be of any more assistance please feel free to reach out. Have a great day! - Marshall Clark, General Manager
KT was great to work with. He was friendly and easy to...
KT was great to work with. He was friendly and easy to deal with. All the staff we came into contact with that day was great including the finance dept.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for coming to see us! We appreciate your review. Come visit us again soon! - Marshall Clark, General Manager
