Larry H. Miller Chrysler Jeep Dodge RAM Surprise

Levi is service is always great. Had my vehicle here for several oil changes as well as warranty work. Has always been great to deal with.

We took in my mother-in-law's 2011 Chryler 300C for a recall issue. We told the service adviser that three tires needed to be inflated. When we picked up the car, they had forgotten to inflate the tires. They took the car back into the bay and over inflated the tires, which were cold. Three were inflated to 39 lbs. and one was 40 lbs. The pressure for a cold tire for that vehicle year should be 30 lbs. as per the information on the inside of the driver's door. The adviser looked inside the door and agreed. I was very disappointed with their lack of attention to detail. A mistake such as this could have been catastrophic at highway speed. I asked to speak with the dealership manager. I was informed he was not currently available, as he could not be found. I stated I would wait. Someone came to speak with me, introduced himself as a service manager. I spoke with him, at the end of the conversation I asked for his business card. At which time, he left, came back with a card indicating he is an adviser. He explained he was a manger, had been one for six months, but his card was not yet updated. The website also indicates he is an adviser, not a manager. I later called the dealership and asked to speak with the general manager, Marshal Clark. Unavailable at the time, I left him a voicemail stating I would like to discuss my disappointment with my recent experience at his dealership. It has been well over two weeks and I have not received a call back. We had considered purchasing a car there, and would have brought it back for regular maintenance. We will no longer be doing such and will not recommend the dealership for multiple obvious reasons.

Jerry has helped me through the purchase of two cars. He was patient. He followed up with after the purchase to ensure everything was good. I would return to Jerry for another purchase in the future.

Brandon made the purchase of our long-planned for dream vehicle more than pleasant. He gave us all the information, and more importantly, space and time we needed to make an informed decision. No stereotypical pushy sales tactics here! Everyone on the team was extremely helpful throughout the entire experience.

I put these guys through the ringer and they made miracles happen. One of the best buying experience I have ever had. Oday, Frankie and Jason are the best and if you need a car or truck, these are the guys to go see.

Came into service today and happened to run across my awesome salesman a great familiar face that I’m always glad to see!!! It’s like a mini reunion when I come back here and such a great welcome family feeling :) until next time!!! Keep up the great work sir.

We had been to the dealership before about three years ago. We had a horrible experience and swore we would never come back. We stopped by to test drive a Jeep to see if it made the cut of the vehicles we were looking to buy. We weren’t going to purchase from LHM because of previous experience, but Brittany redeemed the dealership with her attitude and made it painless once we determined we liked the jeep we drove. Best experience by far in buying a vehicle and totally saved the day when it comes to future shopping at LHM Jeep. She is the only reason we continued working the deal.

Brandon will forever be my go-to Vehicle Dealer. He provided the best buying experience on the purchase of two vehicles. He waited patiently until the right vehicle came along and called me immediately after working several months with him. When it was time to buy our daughter's car, he took her needs, safety and payment in mine and provided her with a fun experience as well. I highly recommend him always! He's fun, honest and listen carefully to his customers! Thank you Brandon!

We haven't had any problems in the past, but this last time they ordered the wrong parts for warranty work on my Jeep. It wasted half of our day and my Jeep still is not fixed. Super aggravated about that. On the other hand, Brandon is great in the Sales department and we look forward to working with him in the future.

Very good experience. Will come again Kyle offered to help my wife with her phone hookup.we are not savvy enough to figure it out ourselves